---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Review predictions

# Review predictions in Information Extraction skill {#ariaid-title1}

Release version: Brazil  
Updated July 14, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
After a use case is activated in agent review mode, you can review the predictions generated by the Information Extraction skill and, if needed, modify them before submitting.

## Before you begin

Role required: fulfiller

## About this task

When a use case runs in agent review mode, each document task remains open until a fulfiller validates the predicted values before the extraction completes.

In full automation mode, the review step is skipped and the predictions are applied directly. However, if any required fields are missing predictions, you can pause the extraction process to initiate a Human-in-the-Loop
(HITL) review, ensuring accuracy in data extraction.

For more information, see [Automation modes](https://www.servicenow.com/docs/cR2xrhrv9iHAWMDZjnGf2Q "Automation modes in the Information Extraction skill determine whether predictions are accepted automatically or routed to a human agent for review before a document task completes.").

After you activate your use case, the skill processes documents and generates predictions each time the trigger conditions are met. Each execution creates a document task.

## Procedure

1. Navigate to the Document Tasks \[sys_di_task\] table.  
   Tip:  
   To access the Document Tasks table directly, use the following URL format:

       https://<instance-name>.service-now.com/sys_di_task_list.do

2. Open the document task that you want to review.
3. Select Show in Doc Intel.  
   The Extract Information workspace opens.
4. Review each prediction, and then accept the value if it's correct or edit it if it isn't.
5. Submit the document task.
{#review-predictions__steps_dxs_2yl_fkc}

## Result

After you submit the reviewed values, the second workflow is triggered. This workflow extracts data from the document and populates the fields in the target ServiceNow table.

## What to do next

Some workflows incorporate Content Understanding directly into their workspace, so the review happens in that workflow's interface. For other use cases, an administrator can create a UI action to embed the skill in the workspace
that the relevant fulfillers use.
**Related tasks**   

* [Set up a use case](https://www.servicenow.com/docs/ujOXCo~E4hhDNLITOOqUDw "Create a use case to define the information to extract from a document for processing.")