---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Software Asset Management AI agents

# Software Asset Management AI agents {#ariaid-title1}

Release version: Brazil  
Updated August 4, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The following AI agents are available for Software Asset Management.
* **[Microsoft license assignment AI agent](https://www.servicenow.com/docs/CXdjaGfjA6VR99nxC_dhhA)**   
  This Software Asset Management agent assigns a Microsoft license to a user for a given request item, handling integration profile selection, reservation order creation, and Entra ID group assignment.
* **[Software entitlement allocation AI agent](https://www.servicenow.com/docs/YmN2mSTLoLgdOfVD1EfN4A)**   
  This Software Asset Management agent allocates software licenses for a request item, handling device selection when required.
* **[Software reclamation rule creation AI agent](https://www.servicenow.com/docs/gl9O7hNiensO0xirJ_Sf1g)**   
  This Software Asset Management agent analyzes software utilization and spend, then creates a reclamation rule based on user-approved criteria.
* **[Software removal candidate evaluation AI agent](https://www.servicenow.com/docs/H2lo98XFHMq8mB7ki2f6qA)**   
  This Software Asset Management agent identifies unused or underused software licenses and initiates reclamation after user confirmation.