---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Use ServiceNow Otto context menu for custom skill deployment

# Use ServiceNow Otto context menu for custom skill deployment {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the ServiceNow Otto context menu to deploy the custom skills created using ServiceNow Otto skill kit.

AI practitioners can use ServiceNow Otto skill kit to create a custom skill to provide custom solutions, with Now Assist's generative AI capabilities.

ServiceNow Otto allows the administrators to choose the custom skills for deployment. Use ServiceNow Otto context menu as a preferred channel to deploy a custom skill, when you configure deployment setting in ServiceNow Otto skill kit. For more information, see [Configure deployment and skill settings](https://www.servicenow.com/docs/NnJpkW5tQPC6wXy6Cur5DQ "Configure where a skill appears in AI Admin Hub, review general information, set security controls, choose a provider, and add evaluation metrics.").

You must also select ServiceNow Otto context menu as a display option when you activate the skill in AI Admin. For more information, see [Activate an AI skill](https://www.servicenow.com/docs/_cxB8oDyWVk~yp8cPa8TMQ "Configure the triggers, settings, and display locations for AI skills to enable generative AI capabilities across the ServiceNow AI Platform.").

To complete the activation process, create a ServiceNow Otto context menu configuration. For more information, see [Create ServiceNow Otto context Menu configuration](https://www.servicenow.com/docs/AIZEdTL836v~xNycCkBdlg "Create a new ServiceNow Otto context Menu configuration to deploy and activate a custom skill.")
* **[Create ServiceNow Otto context Menu configuration](https://www.servicenow.com/docs/AIZEdTL836v~xNycCkBdlg)**   
  Create a new ServiceNow Otto context Menu configuration to deploy and activate a custom skill.
* **[Create multiple ServiceNow Otto context menu skill configurations](https://www.servicenow.com/docs/qU3B7PHu3dYXUOniqs_XEw)**   
  Create multiple ServiceNow Otto context menu configuration for the same field and table.
* **nacm-variable-set-description.html**