Create Data Privacy advanced configuration AI agent

  • Release version: Australia
  • Updated August 14, 2026
  • 1 minute to read

    • This ServiceNow Vault agent helps users complete tasks related to creating data privacy advanced configuration agents.

    Workflow

    1. Execute one of six operations based on the task received from the workflow:
      Fetch active configuration
      Look up the active data privacy policy configuration for a given data channel.
      Fetch data channels
      Retrieve the list of all available data channels with their IDs.
      Create default Data Extraction configuration
      Create a policy configuration for the data extraction channel using defaults.
      Create policy configuration
      Create an advanced policy configuration with a user-provided name and data channel.
      Activate policy configuration
      Activate an existing policy configuration (fully non-interactive, no user prompts).
      Generate configuration URL
      Produce a link to view a specific policy configuration.
    2. After any operation completes, hand the result back to the calling workflow.
    Table 1. Configuration
    Field Description
    Allow third party to access this AI agent

    When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
    Allow AI specialists to access this AI agent

    When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
    Manage long-term memory

    When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
    Tools
    Scripts
    Create data extraction configuration
    Create new advanced configuration in dp_configuration_domain_separated
    Generate data privacy policy configuration link
    Get all data channels
    Update privacy advanced configuration tool
    Record Operation
    Fetch active data privacy policy configuration for data channel
    Agent roles (ACLs) data_privacy_admin, virtual_agent_data_privacy_admin, data_kit_data_privacy_admin, now_assist_data_privacy_admin
    Data access roles now_assist_data_privacy_admin, data_kit_data_privacy_admin, data_privacy_admin, virtual_agent_data_privacy_admin
    Triggers

    Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
    Channels

    Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
    Used in agentic workflows

    Create Data Privacy advanced configuration

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