Data Discovery workflow lookup AI agent

  • Release version: Australia
  • Updated August 14, 2026
  • 1 minute to read

    • This ServiceNow Vault agent receives provide recommendation for different tables associated with workflows, and identifies what kind of sensitive data can present in those tables such as PII,PFI,PCI,PHI,FCI.

    Workflow

    1. Determine whether the user provided specific workflow names, specific table names, or wants to process all workflows.
    2. If workflow names were given, retrieve all active workflows from the instance and confirm the user's entries are valid. Ask one clarification question and values are invalid.
    3. Either fetch tables associated with the validated workflows, or use the directly provided table names, pulling in associated tables as well.
    4. Determine which sensitive data group classifications (PII, PHI, PFI, PCI, FCI) apply to each table.
    5. Present the findings in a structured card format showing each table with its sensitive data classifications, grouped by workflow if workflows were the input.
    Table 1. Configuration
    Field Description
    Allow third party to access this AI agent

    When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
    Allow AI specialists to access this AI agent

    When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
    Manage long-term memory

    When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
    Tools
    Script
    Find available workflows in the instance
    Web searches
    Workflow table fetcher
    Agent roles (ACLs) sn_data_discovery.data_discovery_admin
    Data access roles sn_data_discovery.data_discovery_admin
    Triggers

    Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
    Channels

    Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
    Used in agentic workflows

    Data discovery job scheduler workflow

    Learn more about ServiceNow Vault at ServiceNow Vault.