---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create a source

# Create a source for failure and resolution codes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a source to be associated with any failure or resolution code. The source for a code could be internal, external, or even from a manufacturer.

## Before you begin

Role required: sn_eam.enterprise_admin or inventory_admin

## About this task

You should have at least one source before creating failure or resolution codes.  
Note:  
Sources of the codes are stored in the Asset service source \[sn_ent_asset_service_source\] table.

## Procedure

1. Navigate to WorkspacesEnterprise Asset Workspace.
2. From the Enterprise Asset Workspace, open the Admin center view.
3. From the navigation panel of the Admin center view, navigate to Failure and resolutionSources.
4. Select New.
5. On the form, fill in the fields.  
   {#create-source-failure-res-code__table_ims_flr_mfc__entry__2}

   | Field | Description |
   |-|-|
   | Source | Name of the source. For example, <kbd class="ph userinput">External</kbd> or <kbd class="ph userinput">Internal</kbd>. |
   | Description | Brief description of the source. |
   [Table 1. Create New Asset service source form]

   {#create-source-failure-res-code__table_ims_flr_mfc}
6. Select Save.

## Result

The source that you created is shown in the Sources list.

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