---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Bulk import of your enterprise models and assets

# Bulk import of your enterprise models and assets {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Bulk import of your enterprise models and assets

The EAM Bulk Import subflow in ServiceNow enables customers to efficiently import multiple enterprise models and assets into their instance simultaneously.
This process supports both creating new records and updating existing ones by importing data from spreadsheet files (.xlsx or .xls).
Show full answer Show less  
To perform a bulk import, you must first create an import record that includes all required information and upload the spreadsheet containing your enterprise model and asset data with valid mandatory fields. Once initiated, the subflow manages the import through scheduled jobs that transfer data to staging tables, validate it, and create or update the corresponding records in the target tables.

Additionally, when the OT Asset Management application is activated, bulk imports of hardware assets and models can be performed in both the Enterprise Asset Workspace and OT Asset Workspace, provided the OT entity column in the data is marked TRUE.

## Import Modes

ServiceNow supports various import modes to tailor the bulk import process to your needs:

* Import only enterprise models
* Import only enterprise assets
* Import both models and assets simultaneously
* Create new records or update existing models and assets

## Scheduled Jobs

The bulk import process uses scheduled jobs triggered by the EAM Bulk Import subflow based on the selected import mode:

* **EAM Bulk Import - Upload File:** Executes for all import modes to upload spreadsheet data into staging tables.
* **EAM Bulk Import - Transform Model:** Runs when creating or updating enterprise models, applying transform maps for models and model components.
* **EAM Bulk Import - Transform Asset:** Executes when creating or updating enterprise assets, applying the asset transform map.

For example, when importing both models and assets, the process sequentially uploads data, transforms models, then transforms assets.

## Staging Tables

During import, spreadsheet data is copied into specific staging tables that facilitate validation and transformation:

* **Model Import Staging \[sneammodelimportrow\]:** For enterprise model data.
* **Model Component Import Staging \[sneammcimportrow\]:** For components related to models.
* **Asset Import Staging \[sneamassetimportrow\]:** For enterprise asset data.

Understanding these tables helps in troubleshooting and monitoring the import process.  
You can use the EAM Bulk Import subflow to import multiple enterprise models and assets into your ServiceNow instance in one go. You can also use this subflow to bulk update existing models and assets.

## Bulk import overview {#overview-bulk-import-eam__section_zyz_hcg_2xb}

You can bulk import enterprise model and asset data from an external database to your ServiceNow instance. The database must be in the format of a spreadsheet (.xlsx or .xls).

To perform a bulk import, you must create an import record that contains all necessary information and data for the import. You must upload a spreadsheet of your enterprise model and asset data to this record, ensuring that all
mandatory fields contain valid values. After all necessary information and data is added to your import record, you can initiate the import.

When you initiate an import, the EAM Bulk Import subflow triggers. This subflow initiates scheduled jobs that copy all spreadsheet data to the appropriate staging tables, validate the data in these tables, and create corresponding
records in your target tables.  
Note:  
When the OT Asset Management application is activated, you can bulk import hardware assets and models in both the Enterprise Asset Workspace and the OT Asset Workspace only if the OT entity column is marked as TRUE.

## Import modes {#overview-bulk-import-eam__section_jrr_pt2_3xb}

Import modes are the types of imports that you can process. You can choose to import only models, only assets, or both models and assets. You can also choose to create additional models and assets or to update existing models and
assets.

## Scheduled jobs {#overview-bulk-import-eam__section_hch_mdg_2xb}

The following scheduled jobs execute as part of the EAM Bulk Import subflow.

These scheduled jobs execute based on the import mode that you use.

* The EAM Bulk Import - Upload File scheduled job executes for all import modes.
* The EAM Bulk Import - Transform Model scheduled job executes only when you're creating or updating enterprise models.
* The EAM Bulk Import - Transform Asset scheduled job executes only when you're creating or updating enterprise assets.
{#overview-bulk-import-eam__ul_d54_c3s_vjc}

For example, if you choose to create both enterprise models and assets, the EAM Bulk Import - Upload file scheduled job uploads the data from the spreadsheet to the three staging tables. Then the EAM Bulk Import - Transform Model
scheduled job executes the model and model component transform maps. After the model transform maps are complete, the EAM Bulk Import -Transform Asset scheduled job executes the asset transform map.

## Staging tables {#overview-bulk-import-eam__section_od2_z1h_2xb}

The data that you enter in your spreadsheet is copied to one or more of the following staging tables:

* Model Import Staging \[sn_eam_model_import_row\]
* Model Component Import Staging \[sn_eam_mc_import_row\]
* Asset Import Staging \[sn_eam_asset_import_row\]
{#overview-bulk-import-eam__ul_ann_bbh_2xb}