Request a loaner asset in Enterprise Asset Workspace

Request a temporary or loaner asset or a consumable and use it for a specified period of time.

Before you begin

Role required: sys_admin

About this task

You can request a loner asset for yourself, for another employee of your organization, or for a third-party vendor. Before the asset is installed, you can cancel the loaner asset request at any time. You can submit a loaner order even if the product is not available at the moment in the location you want to select. In this case, your order is placed in queue.

While requesting a loaner asset, ensure that the start date is within three months from the date of submission and the end date is within six months from the start date.

Procedure

1. Navigate to Service Catalog.
2. Select the Enterprise Asset Lifecycle catalog.
   The sys _admin role needs to add the Enterprise Asset Lifecycle catalog. For more details, see Service Catalog documentation.
3. Select Enterprise Asset Loaner Request.
   The Enterprise Asset Loaner Request page opens.
4. On the form, fill in the fields.

   Table 1. Loaner Asset Request form

   Field	Description
   Requested for	Person for who you are requesting the asset. You can make a request for yourself, for another employee of your organization, or for a third-party vendor.
   Requested for user	User for who you requested the asset. This field appears only when For company user is selected in the Requested for field.
   Location	Location where the requested asset needs to be provided.
   Model	Model of the asset that you are requesting.
   Start date	Date when you want to start using the asset.
   Return date	Date when you want to return the asset.
   Justification	Reason why you need the asset.

   After entering the Start date and Return date, if there are no loaner assets available in the selected location and for the selected time period, a warning appears. If you still submit the loaner order, your loaner order will be in a waitlist. For more information on waitlisted loaner orders, see Loaner asset reservation.
5. Select Submit.
   A message appears and shows whether your loaner order was placed successfully or the order was placed in a waitlist.

What to do next

To view your request, navigate to Self-Service > My Requests.

Before you receive your loaner asset, you can cancel the loaner asset request by selecting Cancel. After you receive your loaner asset, the Cancel button doesn't appear anymore. You can also return your loaner asset before the specified Return date.

• Prepare, deploy, and reclaim loaner assets in Enterprise Asset Workspace
  Select and prepare the loaner asset or consumable for deployment and reclamation by using loaner asset tasks. Deploy the loaner asset or consumable for a specific period of time, and reclaim it on the return date.