---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Test the integration profile for a shipping carrier

# Test the integration profile for a third-party shipping carrier in the Enterprise Asset Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Test the integration profile for a third-party shipping carrier so that you can mitigate any connection issues that arise.

## Before you begin

Role required: sn_eam.enterprise_admin

## Procedure

1. Navigate to WorkspacesEnterprise Asset Workspace.
2. From the Enterprise Asset Workspace, open the Admin center view.
3. From the navigation panel of the Admin center view, navigate to ShippingCarrier integration.
4. Select the integration profile that you want to test.
5. Select Test connection.  
   A message appears, indicating whether the connection was successful or not.  
   Note:  
   If the integration profile fails to connect three or more consecutive times, you can view and take action on the corresponding connection issues by using the Carrier integration failures important action in the Inventory view of the Enterprise Asset Workspace.
{#test-shipping-carrier-integration-profile-eam__steps_rxz_bry_txb}

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