---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Acknowledge receipt of an asset through the Core UI

# Acknowledge receipt of an asset through the Core UI {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance.

## Before you begin

Role required: none

## Procedure

1. Navigate to AllSelf-ServiceMy Requests.
2. Select the Zero Touch Refresh request.
3. In the Zero Touch Refresh Tasks tab, select the Receive asset task.
4. Select Close task.

## Result

The state of the Receive asset task of the Zero Touch Refresh request changes to Closed.
**Related tasks**   

* [Request a hardware asset refresh through Zero Touch Refresh](https://www.servicenow.com/docs/w0ltzyH2vxlix4x3w0Vx7A "As an employee, request to replace a hardware asset that you own with a new asset directly with the provider through Zero Touch Refresh.")
* [Acknowledge receipt of an asset on a mobile device](https://www.servicenow.com/docs/a4YbiVdYtzQ4R5YSnidCcw "As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request on a mobile device.")

*[\>]: and then