---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Calculate the active lifecycle phase

# Calculate the active lifecycle phase for a model {#ariaid-title1}

Release version: Brazil  
Updated October 6, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Recalculate the active life cycle phase for a hardware or consumable model without waiting for the scheduled daily job.

## Before you begin

Role required: model_manager or asset

## About this task

After you normalize hardware and consumable models, the lifecycle phases on the model lifecycle records are marked as inactive, including the current phase that is active. The system updates this status only after the HAM - Hardware Normalization scheduled job runs, which can take up to 24 hours. Use the Calculate Lifecycle Phase option to refresh the lifecycle phase status immediately.

## Procedure

1. Navigate to WorkspacesHardware Asset WorkspaceModel management.
2. Select the model tab.
   * Select the Hardware models tab for hardware model records.
   * Select the Consumable models tab for consumable model records.
   {#calculate-active-lifecycle-phase-ham__choices_ej5_235_5kc}
3. Select the model record.
4. Select the appropriate lifecycle tab.
   * Hardware Model Lifecycles tab for hardware model records
   * Consumable Model Lifecycles tab for hardware model records
   {#calculate-active-lifecycle-phase-ham__choices_gxl_mj5_5kc}
5. Select Calculate Lifecycle Phase.

## Result

The system recalculates and identifies the correct active lifecycle phase, updating the current_lifecycle_phase flag to true for that phase while marking all other phases as inactive.
**Related concepts**   

* [Manage refresh of assets using Zero Touch Refresh](https://www.servicenow.com/docs/orEvCdMB5vzR4~s6pgfX7g "Enable your employees to request hardware refreshes through an external vendor by using the Zero Touch Refresh flow on your ServiceNow instance. This process enables you to eliminate having to maintain a local inventory of new assets.")
* [Reclaim hardware assets](https://www.servicenow.com/docs/XlYu0_4oHM_injgBjRBSOw "Reclaim hardware assets efficiently and store them in the inventory, reassign, send it for repair, or dispose of as required.")
* [Donate assets to charity organizations](https://www.servicenow.com/docs/ia8owYVsaaWN19LI7DCBUQ "Use the Asset Donation flow to donate hardware and consumable assets of your organization to charity organizations.")
* [Manage obligations in the Hardware Asset Workspace](https://www.servicenow.com/docs/0s0xx119wGL3jS9NrG7h9Q "Obligation Management in the Hardware Asset Workspace enables you to create obligation records to define specific instructions and obligation task types required to fulfill a contract obligation.")
* [Manage contract repository agentic workflow in the Hardware Asset Workspace](https://www.servicenow.com/docs/z5tqOuWjohCbpaky3~OGqw "Automate contract management with the Manage contract repository agentic workflow. Extract metadata and obligations from signed contracts and set renewal or termination reminders automatically to reduce manual data entry and help legal and procurement teams maintain compliance.")  
**Related tasks**   

* [Request a Hardware Asset Refresh](https://www.servicenow.com/docs/fNYpZ0VHAAXQ0znJ0lwKCw#hardware-asset-refresh "Use the Hardware Refresh request flow to track the aged hardware assets that are nearing the end of their life cycle. Replace them with new hardware assets.")
* [Manage your expiring contracts for leased hardware assets](https://www.servicenow.com/docs/MIrc~jd2u7at_jPb2~wnaA "Use the lease contract expiration flow and decide on what to do before your leased hardware asset contract expires. Get notifications about the lease contracts that are nearing their expiration dates.")
* [Create a disposal order](https://www.servicenow.com/docs/dpXqoHLw7OzHOFzaOsEcBw "Create a disposal order for hardware or consumable assets. You can create a disposal order for an asset reaching its end of life cycle or an asset that is no longer functional.")
* [Manage asset bundles from your inventory](https://www.servicenow.com/docs/YiCo6BjAuv7qUq8VeJbibQ "Create asset bundles from existing assets in your inventory to track, reserve, or deploy a group of assets as a single entity.")

*[\>]: and then