---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Close a hardware asset repair task

# Close a hardware asset repair task using the Mobile Agent application {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Complete an assigned hardware asset repair task and mark the task as closed using the Mobile Agent application.

## Before you begin

Role required: asset

## About this task

You can close any task that belongs to the following task types:

* Troubleshoot asset task
* Repair asset task
* Evaluate asset task
{#complete-repair-task-mobile-app-ham__ul_cnh_qbh_mbc}

## Procedure

1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.  
   The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
3. If the task you want to close isn't displayed, tap See all.
4. **Optional:** Filter or sort the task view.
   * To filter your tasks, tap the Filter icon (![Filter icon]()) and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
   * To sort your tasks, tap the Filter icon (![Filter icon]()), tap Sort by, and select the fields to sort your tasks.
   {#complete-repair-task-mobile-app-ham__choices_abt_qvg_wzb}
5. Tap the repair task that you want to close.
6. On the Details tab of the repair task, tap Close .
7. On the Repair task input form screen, enter the result of your task.

   | Task | Action |
   | Troubleshoot asset | In the Troubleshoot result field, select any of the following: * Repairable * Unrepairable * Redeployable {#complete-repair-task-mobile-app-ham__ul_rdx_ft3_mbc} |
   | Repair asset | In the Repair result field, select any of the following: * Repaired * Unrepairable * Redeployable {#complete-repair-task-mobile-app-ham__ul_bt3_w53_mbc} |
   | Evaluate asset | In the Evaluation result field, select any of the following: * Redeployable * To be disposed {#complete-repair-task-mobile-app-ham__ul_mrw_fv3_mbc} |
   |-|-|

   {#complete-repair-task-mobile-app-ham__choicetable_g14_wv2_yxb}
8. In the Work notes field, enter your closure comments.
9. Tap Done and then tap Submit.
{#complete-repair-task-mobile-app-ham__steps_bnk_jbh_mbc}

## Result

The state of the repair task changes to Closed Complete.
**Related concepts**   

* [Record time worked on a hardware asset repair task using the Mobile Agent application](https://www.servicenow.com/docs/kQn56SmuEVEYel4kBm5E0g "Manage and record time worked on Troubleshoot asset, Repair asset, and Evaluate asset tasks using the Mobile Agent application. After you start working on a task, you can pause and resume work. You can also record the time worked manually.")  
**Related tasks**   

* [View your hardware asset repair tasks using the Mobile Agent application](https://www.servicenow.com/docs/15Hg9D5ewZuJKXYaFvyYkA "View the Troubleshoot asset, Repair asset, and Evaluate asset tasks assigned to you by using the Mobile Agent application.")
* [Start working on a hardware asset repair task using the Mobile Agent application](https://www.servicenow.com/docs/Wnuc6vlaQszZ1FEPm41x~Q "Indicate in the Mobile Agent application when you start work on a repair task assigned to you.")