---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Configuring DaaS

# Configuring DaaS {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Plan and configure the Device as a Service (DaaS) features and functionalities.

## Configuration overview {#configuring-daas__section_u4l_vh3_w1c}

Here's an overview of the process for configuring DaaS features and functionalities.
{#configuring-daas__table_l55_rdv_hbc__entry__3}

| Step | Action | Resource |
|-|-|-|
| Install Hardware Asset Management | Get the Hardware Asset Management application from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). | [Install Hardware Asset Management from the ServiceNow Store](https://www.servicenow.com/docs/2it~~VlXjd3lcbEC~Usa8g "You can install the Hardware Asset Management application (sn_hamp) if you have the admin role. The application includes demo data. Install related ServiceNow Store applications and plugins if they are not already installed.") |
| Install Hardware Asset Management for DaaS | Get the Hardware Asset Management for DaaS application from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). | [Install Hardware Asset Management for DaaS](https://www.servicenow.com/docs/0icStLmYKJLnaZD_NFXl3g "You can install the Hardware Asset Management for DaaS application (com.sn_daas_ham) if you have the admin role.The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.") |
| Mark assets as DaaS assets | Mark your assets as DaaS assets on the Hardware Asset Details form. | [Asset record fields](https://www.servicenow.com/docs/uYS0~kMyQ0K0Y1Umbx668g "Fields on the Hardware Asset Details form help you create hardware, software, consumable, bundle, pallet, mobile, and facility assets.") |
| Explore DaaS provider view in Hardware Asset Workspace | Explore the intuitive DaaS provider view in Hardware Asset Workspace to manage the DaaS assets. | [DaaS provider view](https://www.servicenow.com/docs/d0XLq79ubr_gtuEi58~u2g "The DaaS provider view in the Hardware Asset Workspace is an intuitive interface of the Device as a Service application to manage the assets of the customers of DaaS providers.") |
| Use Hardware Asset Management for DaaS | Use Hardware Asset Management for DaaS to offer assets and asset management services to the customers of DaaS providers. | * [Managing inbound asset orders for DaaS assets](https://www.servicenow.com/docs/1qd0BFa67XszVzCilGSH0w "Following a request for a hardware asset, an inbound asset order is associated with this request by creating an order in the DaaS provider interface.") * [Managing RMA response orders for DaaS assets](https://www.servicenow.com/docs/omOSEmxSdqmLhnqSUaN0Eg "Following a request for a hardware asset return or replacement, a Return Merchandise Authorization (RMA) order is associated with this request by creating an RMA response order in the DaaS provider interface.") {#configuring-daas__ul_s53_1jx_nbc} |
[Table 1. Configure Hardware Asset Management for DaaS]

{#configuring-daas__table_l55_rdv_hbc}
* **[Install Hardware Asset Management for DaaS](https://www.servicenow.com/docs/0icStLmYKJLnaZD_NFXl3g)**   
  You can install the Hardware Asset Management for DaaS application (com.sn_daas_ham) if you have the admin role.The application includes demo data and installs related ServiceNow® Store applications and plugins if they aren't already installed.