---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create a carrier integration profile

# Create a carrier integration profile {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a carrier integration profile for your carrier by specifying the API and connection details that are used to connect your ServiceNow instance to the third-party shipping carrier application.

## Before you begin

Role required: admin or asset_integration_admin

## Procedure

1. Navigate to AllHardware Asset WorkspaceAsset operations.
2. From the Shipment list, select Carrier integration profiles.
3. Select New.
4. On the form, fill in the fields.  
   {#create-carrier-integration-profile__table_ejc_bcz_lxb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the integration profile. |
   | Connection details | Reference to the Connection and Credentials Aliases table that stores the credentials of the customer. Note: Your credentials must be updated in the Connection and Credentials Aliases table so that you're authenticated to connect to the carrier API. |
   | API | Name of the script that has the integration business logic. |
   | Job | Name of the scheduled job that invokes the carrier API to fetch the shipment details. This job is automatically created by a job that runs daily, The ITAM: Process integration profiles and stale shipment job. |
   | Active | Option that indicates the status of the integration profile. Note: You can only deactivate the integration profile but can't delete the integration profile. When an integration profile is deactivated, the associated job that invokes the carrier API is deactivated automatically. |
   [Table 1. Carrier Integration Profile Details form]

   {#create-carrier-integration-profile__table_ejc_bcz_lxb}
5. Select Save.

## Result

The carrier integration profile is created and added to the Carrier integration profiles list.

*[\>]: and then