---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create an inventory stock order request

# Create an inventory stock order request {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Create an inventory stock order request so that you can
order new hardware in bulk for your stockrooms. After your request is approved, the Hardware
Stock Order flow takes you through the process of requesting, sourcing, and receiving your
order.

## Before you begin

Role required: Inventory user

## About this task

A stock order is a catalog request to replenish the
stock in a stockroom.

You can manually create a hardware inventory stock
order request. However, an inventory stock order request is automatically created
from a stock rule trigger when the stock rule threshold breaches.

After your
stock order request is approved, the Hardware Stock Order flow is triggered. The Workflow Studio application is used to create the Hardware Stock Order
flow to take you through the entire process of requesting, sourcing, and receiving
your order.  
Figure 1. Hardware Stock Order Flow Role required: inventory_admin

## Procedure

1. Navigate to AllInventorySubmit Stock Order.
2. On the form, fill in the fields.  
   {#create-inventory-stock-order__table_skt_lgk_xkb__entry__2}

   | Field | Description |
   |-|-|
   | Model | New hardware that you want to order. |
   | Quantity | Amount of the new hardware that you want to order. |
   | Stockroom | Stockroom where you want to stock the new hardware. |
   | Comments | Details that are specific to your order request. |
   [Table 1. Hardware Inventory Stock Order form]

   {#create-inventory-stock-order__table_skt_lgk_xkb}
3. Click Order Now.  
   The Order Status form displays all the order details. An existing service catalog request workflow takes care of all the required approvals for the request. You can now source your request.
4. Click the request number to open the request.  
   The price of the request item is the price of the model. The price of the request is calculated as quantity of the request Item multiplied by the price of the request Item. The price of the request item that's shown in the Requested Items related list is the price of the model calculated by the quantity.

   Price of the Request Item is the Price of the Model and Price of the
   Request is calculated as Quantity of Request Item \* Price of the Request
   Item.  
   A catalog task is created after the request is approved.
5. Click Catalog Tasks and open the catalog task.
6. Click Source Request.  
   The Source Request form layout lists the model name, the quantity of items to be sourced, and the total quantity of the hardware in stock.
7. Click Add Transfer Order or Add Purchase Order to source the request via a transfer order or a purchase order.  
   The quantity mentioned in Total in Stock does not
   include the stock that's available in the destination stockroom.

   If the requested item is not available in any stockroom, then Add Transfer Order is disabled. If there are no available
   vendors for the requested item, then Add Purchase Order is disabled.  
   To enable Add Purchase Order, do one of the following:
   * add a designated vendor by navigating to vendor items.
   * add a catalog item for the requested model with vendor details.
   {#create-inventory-stock-order__ul_hdj_zyr_2mb}
{#create-inventory-stock-order__steps_tsq_zpm_xrb}
**Related concepts**   

* [Fulfilling hardware asset requests](https://www.servicenow.com/docs/Ip4gZTFMq1eHGlAtooxvyg "You can fulfill hardware asset requests submitted through the Service Catalog application manually or by using the Help manage hardware asset requests agentic workflow.")
* [Manage RMA requests](https://www.servicenow.com/docs/vqdJKETSsGMBk1sxIqm1Ig "Initiate a Return Merchandise Authorization (RMA) process by submitting an RMA request to initiate an RMA process with your vendor. You can repair or replace a faulty asset.")
* [Manage loaner assets](https://www.servicenow.com/docs/qKdpe~tI29wHRaztG9Ci7Q "Request a loaner asset or consumable for a short period. You can also prepare the loaner asset or consumable for deployment and reclamation by using loaner asset tasks. Deploy the loaner asset or consumable for a specific period, and reclaim it on the return date.")
* [Track shipments using the integration framework](https://www.servicenow.com/docs/APGOedi3LS6CBjY1k7dAlg "Track your shipments in real time by integrating your ServiceNow instance with your third-party carrier's application through the integration framework provided by the IT Asset Management application.")  
**Related tasks**   

* [Use Advanced Shipment Notification](https://www.servicenow.com/docs/oEWz9PRT4EjqACKg0KzEyw "Use Advanced Shipment Notification (ASN) to automate and create asset records when your assets are in transit.")

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