---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Device as a Service

# Device as a Service {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Device as a Service (DaaS) feature provides assets and asset management services to the customers of DaaS providers via a subscription model.

## DaaS overview {#exploring-daas__section_zx1_mh3_w1c}

Managing your DaaS
offerings on a single platform through provider-focused views and tasks brings
significant advantages to both providers and customers. DaaS providers can manage their asset inventory from sourcing through disposal to support their DaaS offerings. By consolidating all DaaS - related activities and information onto one platform, DaaS providers can streamline their operations and improve efficiency. For more information, see [DaaS provider view](https://www.servicenow.com/docs/goWOBWMaTRwJMTnd0uxkxg "The DaaS provider view in the Hardware Asset Workspace is an intuitive interface of the Device as a Service application to manage the assets of the customers of DaaS providers.").

## DaaS benefits {#exploring-daas__section_dy1_mh3_w1c}

{#exploring-daas__table_ey1_mh3_w1c__entry__2}

| Benefit | Users |
|-|-|
| Plan the desired subscription level for the customers of the DaaS provider. | DaaS Asset manager |
| Automate the procurement process of the DaaS assets. | DaaS Asset manager |
| Manage inventory levels and prepare assets for shipment as requested by customers. | * DaaS Asset manager * Inventory user {#exploring-daas__ul_ch2_kmx_dbc} |
| Receive and pick assets at the customer site. | * DaaS Asset manager * Inventory user {#exploring-daas__ul_ab1_nmx_dbc} |
| Conduct audits on asset records for compliance and reporting purposes. | DaaS Asset manager |
| Monitor asset problems and perform repairs or replacements to restore service functionality. | * DaaS Asset manager * Inventory user {#exploring-daas__ul_bcg_nmx_dbc} |
| Systematically refresh, decommission, and dispose of assets at the end of their usable life according to a predetermined schedule. | * DaaS Asset manager * Inventory user {#exploring-daas__ul_fnm_nmx_dbc} |
[ ]

{#exploring-daas__table_ey1_mh3_w1c}