--- sourceDocument: Asset Management sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management Release : - brazil ft:locale : - en-US ft:publication_title : - Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Hardware Asset Management # Hardware Asset Management {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read The ServiceNow® Hardware Asset Management (HAM) application is a licensable application that on activation provides advanced workflow, automation, and mobile capabilities to maintain your assets. Watch this short video for an introduction to the Hardware Asset Management application. Note: Beginning with the ServiceNow AI Platform® Washington DC release, limited support is provided for the Hardware Asset Management Core UI interface. While it remains active in your instance, including when you upgrade to a new ServiceNow AI Platform release, the best approach is moving to the new workspace experience. For more information, see [KB1584544](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584544), [Hardware Asset Workspace](https://www.servicenow.com/docs/7h1kkJDCW870R4yGP_JQDQ "The Hardware Asset Workspace is the intuitive and streamlined user interface of the Hardware Asset Management application to manage your hardware assets.") and [Next Experience UI](https://www.servicenow.com/docs/access?context=next-experience-landing-page&version=brazil&pubname=brazil-platform-user-interface&ft:locale=en-US). |-|-|-| | [Explore Learn the key features and business value that the Hardware Asset Management application offers.](https://www.servicenow.com/docs/llavf9ilvWd_EP22uONnSw "Learn more about Hardware Asset Management by reviewing the benefits that it can provide for different users in your organization.") | [Configure Activate Hardware Asset Management supporting plugins and assign roles.](https://www.servicenow.com/docs/vBXsGcsOVhKV6RZHPEEb8g "Configure Hardware Asset Management to have centralized asset data for accurate inventory and insights, automate the IT life cycle with workflows, and reduce the asset costs and risks.") | [Use Use the Hardware Asset Management to efficiently manage your hardware assets.](https://www.servicenow.com/docs/qUuZyyGDjnJF~KsuzbCskQ "Use the Hardware Asset Management application to manage your hardware and consumable assets.") | | [Reference Improve your business processes and practices by visualizing actionable data.](https://www.servicenow.com/docs/G1GLgSNw6LP96zB0ipQKiA "Reference topics provide additional information about the lists and forms that you use to configure and administer Hardware Asset Management.") | [Hardware Asset Management integrationsConnect Hardware Asset Management with ServiceNow applications and external systems to extend your asset management capabilities.](https://www.servicenow.com/docs/Nq_vpl3AHBmEL~J2mDiu6w "The Hardware Asset Management (HAM) application integrates with external systems and ServiceNow platform capabilities to extend asset data quality, lifecycle visibility, and device management across your organization.") | [ServiceNow Otto for Hardware Asset ManagementUse the ServiceNow Otto for Hardware Asset Management (HAM) application to streamline and automate hardware asset requests and repairs using agentic workflows.](https://www.servicenow.com/docs/gZN4lCxblMej4QABDCQB7Q "Use the ServiceNow Otto for Hardware Asset Management (HAM) application to streamline and automate the hardware asset request process and the repair process with the agentic workflows.") | | [Device as a Service (DaaS)Use the Device as a Service (DaaS) feature to provide assets and asset management services to customers of DaaS providers via a subscription model.](https://www.servicenow.com/docs/Qe4DuqASjByG_qXvSEFclg "The Device as a Service (DaaS) feature provides assets and asset management services to the customers of DaaS providers via a subscription model.") | | | [ ] {#ham-landing-page__table_iwv_lpv_klb} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html). ## Learn {#ham-landing-page__section_hdg_lyr_kwb} [What is Hardware Asset Management?](https://www.servicenow.com/products/it-asset-management/what-is-hardware-asset-management.html) * **[Exploring Hardware Asset Management](https://www.servicenow.com/docs/llavf9ilvWd_EP22uONnSw)** Learn more about Hardware Asset Management by reviewing the benefits that it can provide for different users in your organization. * **[Configuring Hardware Asset Management](https://www.servicenow.com/docs/vBXsGcsOVhKV6RZHPEEb8g)** Configure Hardware Asset Management to have centralized asset data for accurate inventory and insights, automate the IT life cycle with workflows, and reduce the asset costs and risks. * **[Using Hardware Asset Management](https://www.servicenow.com/docs/qUuZyyGDjnJF~KsuzbCskQ)** Use the Hardware Asset Management application to manage your hardware and consumable assets. * **[Hardware Asset Management reference](https://www.servicenow.com/docs/G1GLgSNw6LP96zB0ipQKiA)** Reference topics provide additional information about the lists and forms that you use to configure and administer Hardware Asset Management. * **[Hardware Asset Management integrations](https://www.servicenow.com/docs/Nq_vpl3AHBmEL~J2mDiu6w)** The Hardware Asset Management (HAM) application integrates with external systems and ServiceNow platform capabilities to extend asset data quality, lifecycle visibility, and device management across your organization. * **[Device as a Service](https://www.servicenow.com/docs/Qe4DuqASjByG_qXvSEFclg)** The Device as a Service (DaaS) feature provides assets and asset management services to the customers of DaaS providers via a subscription model.