---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Installing Hardware Asset Management

# Installing Hardware Asset Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Hardware Asset Management (HAM) application can be installed from the Product Hub or the ServiceNow Store.

## Installation methods {#installing-ham-app__section_utd_52l_fkc}

{#installing-ham-app__table_zkz_52l_fkc__entry__2}

| Method | When to use |
|-|-|
| Product Hub | You are setting up HAM for the first time and want a guided installation experience. Product Hub installs your entitled HAM application and shows you additional applications and plugins that are available for your subscription tier. |
| ServiceNow Store | * You are installing HAM without using the guided Product Hub experience. * Your ServiceNow instance does not have ServiceNow Otto for Setup (sn_ia) version 5.0.10 or later, or Setup Hub (sn_ia_base), version 3.0.4 or later installed. {#installing-ham-app__ul_dtz_3b4_lkc} |
[ ]

{#installing-ham-app__table_zkz_52l_fkc}
* **[Hardware Asset Management on Product Hub](https://www.servicenow.com/docs/_s_3At4knZ1hr7IQyDdr2g)**   
  Product Hub provides a single location to install, update, and manage HAM applications and plugins.
* **[Install Hardware Asset Management from the ServiceNow Store](https://www.servicenow.com/docs/2it~~VlXjd3lcbEC~Usa8g)**   
  You can install the Hardware Asset Management application (sn_hamp) if you have the admin role. The application includes demo data. Install related ServiceNow® Store applications and plugins if they are not already installed.