---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

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workflow :

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---

# Manage repair of defective assets in your stockroom in the Hardware Asset Workspace

# Manage repair of defective assets in your stockroom in the Hardware Asset Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Optimize your inventory by getting the defective hardware assets in your stockroom repaired using the Repair flow.

In the Repair flow, an asset manager requests the repair of defective assets in the stockroom. An asset technician troubleshoots, repairs, and evaluates the asset. The evaluated asset is either put to use or disposed of. For details on
stages in the Repair flow, see [Repair flow to fix defective hardware assets within a stockroom](https://www.servicenow.com/docs/fepaDyNtPcYGQ26zPOGeYA "Use the Repair flow to get the defective hardware assets in your stockroom fixed so that the repaired assets can be used in different Hardware Asset Management workflows.").
* **[Request repair of defective hardware assets in your stockroom](https://www.servicenow.com/docs/yTcUOmoIZutrwhcpEDRHBQ)**   
  As an asset manager, you can get the defective hardware assets in your stockroom repaired by creating repair orders.
* **[Repair order fulfillment in the Hardware Asset Workspace](https://www.servicenow.com/docs/nJIEi0v94XsvIqDKhPNHdg)**   
  Repair order fulfillment tracks the resolution of defective and out-of-warranty hardware assets. Repair asset tasks associated with each repair order line must be completed before an order is fulfilled. Orders can be completed manually or through the Help repair hardware assets agentic workflow.
* **[Record time worked on asset repair tasks in the Hardware Asset Workspace](https://www.servicenow.com/docs/f1_Gd5VECkY8L5Mmecx_pA)**   
  Manage and record time worked on Troubleshoot asset, Repair asset, and Evaluate asset tasks in the Hardware Asset Workspace. After you start work on a repair asset task, you can pause and resume work. You can also record the time worked manually.

**Related concepts**   

* [Manage the lifecycle of hardware models with calculated lifecycle templates](https://www.servicenow.com/docs/EEUGht~0IXTuPFGhxCg4kw "Manage the complete lifecycle of hardware models by creating calculated lifecycle templates and associating these templates with the models.")
* [Receive asset warranty details from Lenovo](https://www.servicenow.com/docs/DrVEYnYjrXMnqPXofTb_7Q "Connect to the Lenovo Warranty API and get the warranty details of your hardware assets.")