---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Manage Service Catalog items

# Manage Service Catalog items for the Zero Touch request flow {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As a catalog administrator, configure your Service Catalog items so that the hardware asset requests can be fulfilled by an external provider.  
Complete the following tasks for your catalog requests to be available for fulfillment through the Zero Touch request flow:

1. [Associate your catalog items with the Zero Touch request flow](https://www.servicenow.com/docs/rvCgYBl8Fzt6_BraK92v4A "Set the flow of your catalog item to Zero Touch request flow for fulfilling all the requests for that catalog item through an external provider.").
2. [Create variables for the catalog item associated with the Zero Touch request flow](https://www.servicenow.com/docs/F41yARMzmzxC1wTjazjtCQ "Create variables for your catalog item so that your provider can fulfill the requests for that item based on the variable details.").
3. [Associate a catalog item with a remote record producer](https://www.servicenow.com/docs/2E9rCbRZy6ysq65t9694dw "Associate a service catalog item with your provider's remote record producer to send the order details to your provider for fulfillment.").
{#manage-service-catalog-items-ztr__ol_ckr_ktb_kbc}