---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Manage the receiving of assets at stockrooms in the Hardware Asset Workspace

# Manage the receiving of assets at stockrooms in the Hardware Asset Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Receive hardware and consumable assets at stockrooms from any workflow at a centralized location on the stockroom form in the Hardware Asset Workspace.  
Depending on the number and type of assets that you want to receive, you can select from the following options to receive assets at your stockroom:

* [Receive a single hardware asset at your stockroom](https://www.servicenow.com/docs/0q6epoiIOx0Q8nWPVcSBmg "Receive a single hardware asset that has arrived at your stockroom, whether it's part of a workflow or not, in the Hardware Asset Workspace.").
* [Receive one or more hardware and consumable assets from the list of shipment assets](https://www.servicenow.com/docs/9Hh1vWVhQZRPq602BfXnqw "Receive hardware and consumable assets from one or more shipments that are in transit to your stockroom in the Hardware Asset Workspace. You can receive assets from shipments originating from any workflow.").
* [Import and receive hardware and consumable assets in bulk through an Excel template](https://www.servicenow.com/docs/EHeRxHj0oFn2I8iGv~rUcA "Receive multiple hardware and consumable assets at your stockroom by importing the asset records using an Excel template in the Hardware Asset Workspace.").  
  Note:  
  You should have the ham_admin role to import asset records using the Excel template.
{#manage-stockroom-receive-hws__ul_qk3_wxs_lfc}

For more details, see [Receiving hardware and consumable assets at stockrooms](https://www.servicenow.com/docs/YP28cLCa7v54zu9ADj6GVw "As an inventory user, you can receive assets at a stockroom from any workflow using the unified and standardized receiving mechanism.").
* **[Receive a hardware asset at a stockroom in the Hardware Asset Workspace](https://www.servicenow.com/docs/0q6epoiIOx0Q8nWPVcSBmg)**   
  Receive a single hardware asset that has arrived at your stockroom, whether it's part of a workflow or not, in the Hardware Asset Workspace.
* **[Receive assets from inbound shipments at your stockroom in the Hardware Asset Workspace](https://www.servicenow.com/docs/9Hh1vWVhQZRPq602BfXnqw)**   
  Receive hardware and consumable assets from one or more shipments that are in transit to your stockroom in the Hardware Asset Workspace. You can receive assets from shipments originating from any workflow.
* **[Import and receive assets in bulk at your stockroom in the Hardware Asset Workspace](https://www.servicenow.com/docs/EHeRxHj0oFn2I8iGv~rUcA)**   
  Receive multiple hardware and consumable assets at your stockroom by importing the asset records using an Excel template in the Hardware Asset Workspace.

**Related concepts**   

* [Manage picking hardware assets within your stockroom for Hardware Asset Management workflows](https://www.servicenow.com/docs/Q_LkhnX055D4dRXHAc6NsA "Enable the Asset pick task explicitly for your stockroom and provide granular location details of the asset to facilitate asset picking within your stockroom.")
* [Manage asset put away using the Hardware Asset Workspace](https://www.servicenow.com/docs/fiSy61Ywd3ojdAaMa26CdA "Enable the Asset put away task explicitly for your stockroom to put away the assets from the receiving bay in the designated aisle-space. View the open Asset put away task and close it after specifying the aisle-space value to move the asset in the stockroom.")
* [Audit hardware asset inventory](https://www.servicenow.com/docs/xBeeyWpkU9RA8NYRGgGtVQ "Perform scheduled or blind audits of stockrooms and other locations, such as offices or datacenters, to confirm accurate inventory information.")
* [Manage your inventory through pallet assets](https://www.servicenow.com/docs/9wRmzwwAcV5nKDF1M_nR4A "Manage your inventory effectively using pallet assets.")  
**Related tasks**   

* [View RFID information of assets](https://www.servicenow.com/docs/9N~PFjYdKpVJuEG9wzK9Dw "View the Radio Frequency Identification (RFID) information of assets to manage and locate important assets easily.")
* [Track asset location using indoor maps](https://www.servicenow.com/docs/XDe4m8ZssDXZYtzIwnzcQA "Locate and track the consumables and hardware, bundle, and pallet assets in your organization by using indoor maps. Indoor maps provide an interactive interface that enables you to visualize the location of your assets within your campuses, buildings, floors, and places.")
* [View stockroom details](https://www.servicenow.com/docs/cLIPIqhYQGkjzFkHRqISew "View detailed information about the stockrooms where your hardware, consumables, bundles, pallets, loaner, enterprise, and other assets are located.")