--- sourceDocument: Asset Management sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management Release : - brazil ft:locale : - en-US ft:publication_title : - Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Inventory and stockroom operations # Inventory and stockroom operations {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Manage hardware asset inventory and stockroom operations, from receiving and storing assets to monitoring stock levels, conducting audits, and tracking asset location. Perform these tasks as needed to manage day-to-day inventory and stockroom operations in HAM. {#manage-your-stockrooms__entry__2} | Task | Description | |-|-| | [Receive assets in a stockroom](https://www.servicenow.com/docs/N1rb00vicw1uG7gd~qZIzQ "Receive hardware and consumable assets at stockrooms from any workflow at a centralized location on the stockroom form in the Hardware Asset Workspace.") | Receive incoming hardware assets into a stockroom and update asset records to reflect the new inventory. | | [Pick assets for deployment](https://www.servicenow.com/docs/Q_LkhnX055D4dRXHAc6NsA "Enable the Asset pick task explicitly for your stockroom and provide granular location details of the asset to facilitate asset picking within your stockroom.") | Pick hardware assets from stockroom inventory to fulfill deployment requests and transfer orders. | | [Put away assets in a stockroom](https://www.servicenow.com/docs/fiSy61Ywd3ojdAaMa26CdA "Enable the Asset put away task explicitly for your stockroom to put away the assets from the receiving bay in the designated aisle-space. View the open Asset put away task and close it after specifying the aisle-space value to move the asset in the stockroom.") | Store returned or newly received hardware assets in designated stockroom locations and update inventory records. | | [Audit hardware asset inventory](https://www.servicenow.com/docs/xBeeyWpkU9RA8NYRGgGtVQ "Perform scheduled or blind audits of stockrooms and other locations, such as offices or datacenters, to confirm accurate inventory information.") | Conduct a physical inventory audit to reconcile stockroom records with actual hardware asset counts. | | [View RFID information of assets](https://www.servicenow.com/docs/9N~PFjYdKpVJuEG9wzK9Dw "View the Radio Frequency Identification (RFID) information of assets to manage and locate important assets easily.") | Locate your assets using the RFID. | | [Track asset location using indoor maps](https://www.servicenow.com/docs/XDe4m8ZssDXZYtzIwnzcQA "Locate and track the consumables and hardware, bundle, and pallet assets in your organization by using indoor maps. Indoor maps provide an interactive interface that enables you to visualize the location of your assets within your campuses, buildings, floors, and places.") | Use indoor maps to view the physical location of hardware assets within a facility in near-real time. | | [Manage your inventory through pallet assets](https://www.servicenow.com/docs/9wRmzwwAcV5nKDF1M_nR4A "Manage your inventory effectively using pallet assets.") | Group hardware assets on pallets to streamline bulk receiving, storage, and transfer operations in your stockroom. | | [View stockroom details](https://www.servicenow.com/docs/cLIPIqhYQGkjzFkHRqISew "View detailed information about the stockrooms where your hardware, consumables, bundles, pallets, loaner, enterprise, and other assets are located.") | Get an overview of your stockrooms. | [Table 1. Task details] * **[Manage the receiving of assets at stockrooms in the Hardware Asset Workspace](https://www.servicenow.com/docs/N1rb00vicw1uG7gd~qZIzQ)** Receive hardware and consumable assets at stockrooms from any workflow at a centralized location on the stockroom form in the Hardware Asset Workspace. * **[Manage picking hardware assets within your stockroom for Hardware Asset Management workflows](https://www.servicenow.com/docs/Q_LkhnX055D4dRXHAc6NsA)** Enable the Asset pick task explicitly for your stockroom and provide granular location details of the asset to facilitate asset picking within your stockroom. * **[Manage asset put away using the Hardware Asset Workspace](https://www.servicenow.com/docs/fiSy61Ywd3ojdAaMa26CdA)** Enable the Asset put away task explicitly for your stockroom to put away the assets from the receiving bay in the designated aisle-space. View the open Asset put away task and close it after specifying the aisle-space value to move the asset in the stockroom. * **[Audit hardware asset inventory](https://www.servicenow.com/docs/xBeeyWpkU9RA8NYRGgGtVQ)** Perform scheduled or blind audits of stockrooms and other locations, such as offices or datacenters, to confirm accurate inventory information. * **[View RFID information of assets](https://www.servicenow.com/docs/9N~PFjYdKpVJuEG9wzK9Dw)** View the Radio Frequency Identification (RFID) information of assets to manage and locate important assets easily. * **[Track asset location using indoor maps](https://www.servicenow.com/docs/XDe4m8ZssDXZYtzIwnzcQA)** Locate and track the consumables and hardware, bundle, and pallet assets in your organization by using indoor maps. Indoor maps provide an interactive interface that enables you to visualize the location of your assets within your campuses, buildings, floors, and places. * **[Manage your inventory through pallet assets](https://www.servicenow.com/docs/9wRmzwwAcV5nKDF1M_nR4A)** Manage your inventory effectively using pallet assets. * **[View stockroom details](https://www.servicenow.com/docs/cLIPIqhYQGkjzFkHRqISew)** View detailed information about the stockrooms where your hardware, consumables, bundles, pallets, loaner, enterprise, and other assets are located. **Related concepts** * [Procurement and fulfillment](https://www.servicenow.com/docs/Bz08Nqpp~wjUFIEhayOfaQ "Manage the end-to-end procurement and fulfillment of hardware assets, from processing incoming shipments and creating stock orders to handling returns, loaner assets, and AI-assisted request management.") * [Repair and maintenance](https://www.servicenow.com/docs/uhQJQg~mGxUK_Yf2E~WJmg "Manage hardware asset repairs, lifecycle templates, and warranty information to keep operational and maintenance records of the assets up to date.") * [Asset lifecycle and disposal](https://www.servicenow.com/docs/bFVerQPn35X2YaJ_VNGGmg "Manage the full lifecycle of hardware assets from refresh and replacement through reclamation, disposal, and donation.") * [Attestation and conformance](https://www.servicenow.com/docs/2divvkxFXj5KiuGb2YmjrQ "Audit hardware asset assignments using attestation and manage HAM subscriptions to maintain accurate and conforming asset records.") * [Reporting and performance](https://www.servicenow.com/docs/PNE0LVDm9phiacWaPfDu_w "Monitor hardware asset performance, track total cost of ownership, manage stockroom inventory reports, and view HAM maturity items to measure and improve your Hardware Asset Management program.") * [Employee self-service](https://www.servicenow.com/docs/KbsRF9RlozVkSL64nDg2dg "Request hardware assets, acknowledge deliveries, confirm asset assignments, and report asset issues directly from the Employee Center or Now Mobile.") * [Manage hardware asset tasks using the Mobile Agent application](https://www.servicenow.com/docs/KFsT9ytKQmh7hjiVPSAmlw "Manage hardware asset tasks such as repair tasks and asset pick tasks using the intuitive Mobile Agent application.") * [Stockrooms](https://www.servicenow.com/docs/Vl~fFhYAYH9mL~q~TX_3Tw "Stockrooms are places to which assets are assigned.") * [Stock rules](https://www.servicenow.com/docs/ZgGlNsKlCnxUeBPSeeaH4w "Stock rules are defined criteria stating that when the inventory of a particular asset in a particular stockroom reaches a specified threshold, a certain number should either be transferred from another stockroom or ordered from a vendor.")