---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Generative AI skills

# Using generative AI skills for ServiceNow Otto for Hardware Asset Management (HAM) {#ariaid-title1}

* Release version: Australia
* 
* Updated November 5, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Streamline asset management tasks in the Hardware Asset Workspace by using the generative AI skills available in the ServiceNow Otto for HAM application.
{#now-assist-ham-agent-ai__table_gfn_c1l_w2c__entry__3}

| Generative AI skill name | Description | Introduced inServiceNow Otto for HAM version |
|-|-|-|
| [Generate hardware asset insights](https://www.servicenow.com/docs/E1wfvkI7OHnbZZlrw0fd7Q "View consolidated asset data and identify key action items with the comprehensive AI-generated analysis summary.") | Generates comprehensive asset summaries and actionable recommendations for the asset. | ServiceNow Otto for Hardware Asset Management (HAM) v4.0 |
[Table 1. Available generative AI skills for ServiceNow Otto for Hardware Asset Management (HAM)]

{#now-assist-ham-agent-ai__table_gfn_c1l_w2c}