---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Request a hardware asset through the Zero Touch request flow

# Request a hardware asset through the Zero Touch request flow {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Request a hardware asset directly with the external provider through the Zero Touch request flow by ordering the asset from the Service Catalog.

## Before you begin

Role required: none

## Procedure

1. Navigate to AllService CatalogHardware.
2. On the catalog request, provide the required details.  
   The fields displayed on the catalog request form vary with the catalog item and the provider. The provider requires these field values to fulfill the request.
3. In the Quantity field of the Order this item section, select the quantity of items that you want to order.  
   Note:  
   If your provider supports multiple assets in a single request, an additional field to enter the quantity details is displayed on the catalog request only when your Catalog Administrator hasn't hidden the equivalent quantity variable for the catalog item. However, the quantity that you selected in the Order this item section is considered for your request.
4. Select Submit.

## Result

Your hardware catalog request is successfully submitted.
**Related tasks**   

* [Acknowledge receipt of an asset received through the Zero Touch request flow](https://www.servicenow.com/docs/ZM30EuranZfiasq8slWhRw "As an employee, acknowledge receipt of the new asset that you received through the Zero Touch request flow on a mobile device.")

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