Start working on a hardware asset repair task using the Mobile Agent application

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Indicate in the Mobile Agent application when you start work on a repair task assigned to you.

    Before you begin

    Role required: asset

    About this task

    You can work on the repair tasks that belong to the following task types:
    • Asset troubleshoot task
    • Asset repair task
    • Asset evaluate task

    Procedure

    1. From your mobile device, launch the Mobile Agent application.
    2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.
      The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
    3. If the task you want to start isn't displayed, tap See all.
    4. Optional: Filter or sort the task view.
      • To filter your tasks, tap the Filter icon and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
      • To sort your tasks, tap the Filter icon , tap Sort by, and select the fields by which to sort your tasks.
    5. Tap the repair task that you want to start.
    6. On the Details tab, tap Start work.

    Result

    On the Details tab, the Start work link changes to Start timer, Record time, and Close automatically.

    What to do next

    Record time worked on a hardware asset repair task using the Mobile Agent application.