---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Track asset location using indoor maps

# Track asset location using indoor maps {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Locate and track the consumables and hardware, bundle, and pallet assets in your organization by using indoor maps. Indoor maps provide an interactive interface that enables you to visualize the location of your assets within
your campuses, buildings, floors, and places.

## Before you begin

To be able to use indoor maps in Hardware Asset Workspace, make sure you fulfill the following requirements:

* You should explicitly install Indoor Mapping for Assets (com.sn_ima) application from the ServiceNow® Store. When you install this application, Indoor Mapping (sn_map_core) and Indoor Mapping component (sn_map_component) are also installed.  
  Note:  
  To be able to view demo data for indoor maps, you must reinstall demo data after you install the Indoor Mapping for Assets application. For more information, see [Add or repair demo data for applications and plugins](https://www.servicenow.com/docs/access?context=jny-dsgnr-install-repair-app-plugin&version=brazil&pubname=brazil-employee-service-management&ft:locale=en-US).
* Set the com.sn_ham.indoormap.enabled asset parameter to true on your ServiceNow instance.

* Set up your indoor maps: You can design indoor maps using Map Studio. For more information, see [Configure Indoor Mapping](https://www.servicenow.com/docs/access?context=configure-ind-mapping&version=brazil&pubname=brazil-employee-service-management&ft:locale=en-US).  
  Note:  
  When you install indoor maps using the entitlement to the Hardware Asset Management license, you can use only the PNG floor map files in the Map Studio. You can't import the files that are in AutoCAD or Raster file format. To use AutoCAD or Raster files, you should have entitlement to Workplace Service Delivery.
* Synchronize location data: The Hardware Asset Management application supports the following indoor mapping location types:
  * Campus: Represents a set of buildings within the same geographic location.
  * Building: Represents a multi-floor building within a specific campus.
  * Floor: Represents a floor within a specific building.
  * Place: Represents either a polygon or point of interest within a specific floor. Places can represent areas, rooms, desks, printers, assets, and more.

  {#track-asset-location-using-indoor-maps__ul_xnj_dvw_c1c}  
  Note:  
  For indoor map to show assets in Hardware Asset Workspace, assets should be assigned to a location of the type place or room in the Location \[cmn_location\] table.

  To view the newly
  created locations within the Hardware Asset Management application, make sure to synchronize the newly created locations from Map Studio to the Location \[cmn_location\] table.

  You can associate the locations created in Map
  Studio with pre-existing records or new records in the Location \[cmn_location\] table. For more information, see [Synchronize Indoor Mapping map data with CMN location](https://www.servicenow.com/docs/access?context=sync-ind-mapping-cmn-location&version=brazil&pubname=brazil-employee-service-management&ft:locale=en-US).

{#track-asset-location-using-indoor-maps__ul_a2t_sxk_21c}

Role required: admin or asset

## Procedure

1. Navigate to AllHardware Asset WorkspaceAsset estate.
2. Select the Asset indoor map tab.
3. View the assets on a selected floor by using the Campuses, Buildings, and Floors filters.
4. **Optional:** Select a display option at the bottom-right corner of the Indoor map page to view the assets and their location on the selected floor in a particular format.
   * To show the location of the assets on an interactive map, select Show map only.
   * To display both the interactive map and a list view of the assets, select Show map and list.
   * To display only a list view of the assets, select Show list only.
   {#track-asset-location-using-indoor-maps__choices_klx_p4t_txb}
5. **Optional:** If you're viewing the interactive map, view the list of assets in a selected location on the floor by selecting a location on the map.
6. **Optional:** View the location of assets based on a department, user, or model category or a combination of these values.
   1. Select the Filters Tab icon on the contextual sidebar of the map.
   2. Select the values for the Department, User, or Model category filters in the Filter by dialog box.
   {#track-asset-location-using-indoor-maps__substeps_yxj_gnp_mxb}
**Related concepts**   

* [Manage the receiving of assets at stockrooms in the Hardware Asset Workspace](https://www.servicenow.com/docs/N1rb00vicw1uG7gd~qZIzQ "Receive hardware and consumable assets at stockrooms from any workflow at a centralized location on the stockroom form in the Hardware Asset Workspace.")
* [Manage picking hardware assets within your stockroom for Hardware Asset Management workflows](https://www.servicenow.com/docs/Q_LkhnX055D4dRXHAc6NsA "Enable the Asset pick task explicitly for your stockroom and provide granular location details of the asset to facilitate asset picking within your stockroom.")
* [Manage asset put away using the Hardware Asset Workspace](https://www.servicenow.com/docs/fiSy61Ywd3ojdAaMa26CdA "Enable the Asset put away task explicitly for your stockroom to put away the assets from the receiving bay in the designated aisle-space. View the open Asset put away task and close it after specifying the aisle-space value to move the asset in the stockroom.")
* [Audit hardware asset inventory](https://www.servicenow.com/docs/xBeeyWpkU9RA8NYRGgGtVQ "Perform scheduled or blind audits of stockrooms and other locations, such as offices or datacenters, to confirm accurate inventory information.")
* [Manage your inventory through pallet assets](https://www.servicenow.com/docs/9wRmzwwAcV5nKDF1M_nR4A "Manage your inventory effectively using pallet assets.")  
**Related tasks**   

* [View RFID information of assets](https://www.servicenow.com/docs/9N~PFjYdKpVJuEG9wzK9Dw "View the Radio Frequency Identification (RFID) information of assets to manage and locate important assets easily.")
* [View stockroom details](https://www.servicenow.com/docs/cLIPIqhYQGkjzFkHRqISew "View detailed information about the stockrooms where your hardware, consumables, bundles, pallets, loaner, enterprise, and other assets are located.")

*[\>]: and then