---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Use

# Using Hardware Asset Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Hardware Asset Management application to manage your hardware and consumable
assets.
* **[Procurement and fulfillment](https://www.servicenow.com/docs/Bz08Nqpp~wjUFIEhayOfaQ)**   
  Manage the end-to-end procurement and fulfillment of hardware assets, from processing incoming shipments and creating stock orders to handling returns, loaner assets, and AI-assisted request management.
* **[Inventory and stockroom operations](https://www.servicenow.com/docs/bluzhA~qj2xtgb0Z6MH~Rw)**   
  Manage hardware asset inventory and stockroom operations, from receiving and storing assets to monitoring stock levels, conducting audits, and tracking asset location.
* **[Repair and maintenance](https://www.servicenow.com/docs/uhQJQg~mGxUK_Yf2E~WJmg)**   
  Manage hardware asset repairs, lifecycle templates, and warranty information to keep operational and maintenance records of the assets up to date.
* **[Asset lifecycle and disposal](https://www.servicenow.com/docs/bFVerQPn35X2YaJ_VNGGmg)**   
  Manage the full lifecycle of hardware assets from refresh and replacement through reclamation, disposal, and donation.
* **[Attestation and conformance](https://www.servicenow.com/docs/2divvkxFXj5KiuGb2YmjrQ)**   
  Audit hardware asset assignments using attestation and manage HAM subscriptions to maintain accurate and conforming asset records.
* **[Reporting and performance](https://www.servicenow.com/docs/PNE0LVDm9phiacWaPfDu_w)**   
  Monitor hardware asset performance, track total cost of ownership, manage stockroom inventory reports, and view HAM maturity items to measure and improve your Hardware Asset Management program.
* **[Employee self-service](https://www.servicenow.com/docs/KbsRF9RlozVkSL64nDg2dg)**   
  Request hardware assets, acknowledge deliveries, confirm asset assignments, and report asset issues directly from the Employee Center or Now Mobile.
* **[Manage hardware asset tasks using the Mobile Agent application](https://www.servicenow.com/docs/KFsT9ytKQmh7hjiVPSAmlw)**   
  Manage hardware asset tasks such as repair tasks and asset pick tasks using the intuitive Mobile Agent application.