---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# View RFID information of assets

# View RFID information of assets {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View the Radio Frequency Identification (RFID) information of assets to manage and
locate important assets easily.

## Before you begin

Role required: asset

## Procedure

Navigate to a hardware asset for which you want to view the RFID information.

| Interface | Action |
| Core UI | 1. Navigate to AllHardware Assets. 2. Select an Asset tag for which you want to view the RFID information. 3. Select the Preview icon (![Preview icon]()) beside the RFID tag field in the General tab. 4. Select Open Record to view the RFID information of the asset. {#view-rfid-info__ol_kzz_xmg_ywb} |
| Hardware Asset Workspace | 1. Navigate to Hardware Asset WorkspaceAsset estate. 2. Select the Hardware assets tab. 3. Select the display name of a hardware asset for which you want to view the RFID information. 4. Select the Open Record icon ![]() in the RFID tag field under the Details tab. {#view-rfid-info__ol_gkm_vmg_ywb} |
|-|-|

{#view-rfid-info__choicetable_l5h_2mg_ywb}  
Note:  
The RFID tag field doesn't exist for an excluded asset.
{#view-rfid-info__table_tfs_hbx_2tb__entry__2}

| Field | Description |
|-|-|
| RFID tag | Unique identifier of the RFID tag in the RFID system. |
| Site name | Name of the site as defined in the RFID system. |
| Type | Resource type as defined in the RFID system. |
| Zone group | Zone group as defined in the RFID system. |
| Serial number | Unique identifier as defined in the RFID system. |
| Zone group dwell | Length of time the asset has been in the current zone group relative to the timestamp of the data import. |
| Tag source | The application source of RFID data. |
| Zone | Zone as defined in the RFID system. |
| Last blink time | Last time the RFID tag was scanned. |
| Zone dwell | Duration for which the asset has been in the current zone as compared to the timestamp of the data import. |
| Last blink elapsed time | Duration for which the asset has been scanned in the RFID system as compared to the timestamp of the data import. |
| Grid-x, Grid-y, Grid-z | Physical location as defined in the RFID system. |
| Status | Status of the matching of RFID information to the resource. |
| Active | Option to map RFID information to the Asset \[alm_asset\] table. This option is selected by default. |
[ ]

{#view-rfid-info__table_tfs_hbx_2tb}  
Note:  
The activity history is captured only for RFID tag and Zone.
**Related concepts**   

* [Manage the receiving of assets at stockrooms in the Hardware Asset Workspace](https://www.servicenow.com/docs/N1rb00vicw1uG7gd~qZIzQ "Receive hardware and consumable assets at stockrooms from any workflow at a centralized location on the stockroom form in the Hardware Asset Workspace.")
* [Manage picking hardware assets within your stockroom for Hardware Asset Management workflows](https://www.servicenow.com/docs/Q_LkhnX055D4dRXHAc6NsA "Enable the Asset pick task explicitly for your stockroom and provide granular location details of the asset to facilitate asset picking within your stockroom.")
* [Manage asset put away using the Hardware Asset Workspace](https://www.servicenow.com/docs/fiSy61Ywd3ojdAaMa26CdA "Enable the Asset put away task explicitly for your stockroom to put away the assets from the receiving bay in the designated aisle-space. View the open Asset put away task and close it after specifying the aisle-space value to move the asset in the stockroom.")
* [Audit hardware asset inventory](https://www.servicenow.com/docs/xBeeyWpkU9RA8NYRGgGtVQ "Perform scheduled or blind audits of stockrooms and other locations, such as offices or datacenters, to confirm accurate inventory information.")
* [Manage your inventory through pallet assets](https://www.servicenow.com/docs/9wRmzwwAcV5nKDF1M_nR4A "Manage your inventory effectively using pallet assets.")
* [Integrating Zebra technology RFID system](https://www.servicenow.com/docs/R~IKxra2jS7~1hvluclPIg "Integrating a Zebra technology Radio Frequency Identification (RFID) system with your ServiceNow instance enables you to identify , track, and manage your hardware asset locations automatically.")  
**Related tasks**   

* [Track asset location using indoor maps](https://www.servicenow.com/docs/XDe4m8ZssDXZYtzIwnzcQA "Locate and track the consumables and hardware, bundle, and pallet assets in your organization by using indoor maps. Indoor maps provide an interactive interface that enables you to visualize the location of your assets within your campuses, buildings, floors, and places.")
* [View stockroom details](https://www.servicenow.com/docs/cLIPIqhYQGkjzFkHRqISew "View detailed information about the stockrooms where your hardware, consumables, bundles, pallets, loaner, enterprise, and other assets are located.")

*[\>]: and then


