---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# View stockroom details

# View stockroom details {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
View detailed information about the stockrooms where your hardware, consumables, bundles, pallets, loaner, enterprise, and other assets are located.

## Before you begin

Role required: admin or asset

## Procedure

1. Navigate to AllHardware Asset WorkspaceInventory.
2. Select the All stockrooms tab.
3. From the list of available stockrooms, select the stockroom.
4. View details about the stockroom on the Details tab.  
   View the following details about the stockroom:
   * All open tasks associated with the stockroom through the Open stockroom task cards. Selecting a card displays a list of the task records.
   * The active stock rules of your stockroom. The stock rule cards from the contextual sidebar help you know if the stock is less than the threshold and if the model has reached the end of sale.
   * The hours that the stockroom is available are shown in the Hours of operation field.
   * The location of the stockroom based on the specified address is shown in the interactive map. To view all service locations and distribution channels associated with the stockroom, select Toggle full screen view.
   * Options to enable AI agents in the Help manage hardware asset requests agentic workflow to source hardware assets requests autonomously are available in the Sourcing by AI agents section. The auto-sourcing options include the following:
     * Auto-consume
     * Auto-transfer
     * Auto-purchase

     {#view-stockroom-details-ham__ul_zy2_3jt_dfc}For more details, see [Configure a stockroom for automated sourcing by AI agents](https://www.servicenow.com/docs/T0aQPW9CtJHv~W2C9p8cIg "Configure a stockroom to enable AI agents in the Manage hardware asset requests agentic workflow to source hardware assets automatically.") and [ServiceNow Otto for Hardware Asset Management (HAM) AI agent collection Help manage hardware asset requests agentic workflow](https://www.servicenow.com/docs/KpdkSBFoj1hJ5xpIQRADow "Use the Help manage hardware asset requests agentic workflow, driven by AI agents, to handle your employees' hardware asset requests automatically. The AI agents fulfill requests by either consuming the available local stock, or by generating transfer orders or purchase orders.").
   {#view-stockroom-details-ham__ul_g15_12s_zxb}
5. On the Task timeline tab, view the timeline of all scheduled stockroom tasks and the inbound shipments, outbound shipments, and work activities associated with those tasks.
6. **Optional:** On the Task timeline tab, adjust the timeline view and timeline duration.
   * Set the view to the calendar view with a specified time duration by selecting one of the following values from the Calendar drop-down list in the top right:
     * Day
     * Work week
     * Week
     * Month
     {#view-stockroom-details-ham__ul_dvg_214_1yb}
   * Set the view to the timeline view with a specified time duration by selecting one of the following values from the Timeline drop-down list in the top right:
     * Day
     * Week
     * 4 Weeks
     {#view-stockroom-details-ham__ul_c5b_j14_1yb}
   {#view-stockroom-details-ham__choices_bpz_c14_1yb}
7. View the service locations and distribution channels of the stockroom and details of different types of assets in the stockroom by selecting the tabs corresponding to the asset type.  
   Note:  
   The tabs related to the enterprise assets appear only if the Enterprise Asset Management application is installed on your ServiceNow® instance. If you select an enterprise asset, you're automatically redirected to the corresponding record in the Enterprise Asset Workspace. If you have access to an enterprise asset, you also have access to the Enterprise Asset Workspace. For more details, see [Enterprise Asset Workspace](https://www.servicenow.com/docs/oIiOpIqz1aF_50iZKqku_w "Use the Enterprise Asset Workspace to get a comprehensive view of all your assets and manage them efficiently.").
**Related concepts**   

* [Manage the receiving of assets at stockrooms in the Hardware Asset Workspace](https://www.servicenow.com/docs/N1rb00vicw1uG7gd~qZIzQ "Receive hardware and consumable assets at stockrooms from any workflow at a centralized location on the stockroom form in the Hardware Asset Workspace.")
* [Manage picking hardware assets within your stockroom for Hardware Asset Management workflows](https://www.servicenow.com/docs/Q_LkhnX055D4dRXHAc6NsA "Enable the Asset pick task explicitly for your stockroom and provide granular location details of the asset to facilitate asset picking within your stockroom.")
* [Manage asset put away using the Hardware Asset Workspace](https://www.servicenow.com/docs/fiSy61Ywd3ojdAaMa26CdA "Enable the Asset put away task explicitly for your stockroom to put away the assets from the receiving bay in the designated aisle-space. View the open Asset put away task and close it after specifying the aisle-space value to move the asset in the stockroom.")
* [Audit hardware asset inventory](https://www.servicenow.com/docs/xBeeyWpkU9RA8NYRGgGtVQ "Perform scheduled or blind audits of stockrooms and other locations, such as offices or datacenters, to confirm accurate inventory information.")
* [Manage your inventory through pallet assets](https://www.servicenow.com/docs/9wRmzwwAcV5nKDF1M_nR4A "Manage your inventory effectively using pallet assets.")  
**Related tasks**   

* [View RFID information of assets](https://www.servicenow.com/docs/9N~PFjYdKpVJuEG9wzK9Dw "View the Radio Frequency Identification (RFID) information of assets to manage and locate important assets easily.")
* [Track asset location using indoor maps](https://www.servicenow.com/docs/XDe4m8ZssDXZYtzIwnzcQA "Locate and track the consumables and hardware, bundle, and pallet assets in your organization by using indoor maps. Indoor maps provide an interactive interface that enables you to visualize the location of your assets within your campuses, buildings, floors, and places.")

*[\>]: and then