Create a child alias to set up multiple Cisco Webex integration profiles

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create a child alias to set up multiple Cisco Webex integration profiles.

    Before you begin

    Role required: sam_integrator

    Procedure

    1. Create a Cisco Webex integration profile.
      For more information about creating an integration profile, see Integrating with Cisco Webex.
    2. Open the connection & credential record set on the integration profile.
    3. Open the parent alias record (sn_cisco_teams_spk.CiscoWebexTeams).
    4. Set the configuration template to the appropriate template based on the selected process in the profile.
      Process selected on the profile Configuration template
      Both Download activity and Reclaim subscriptions check boxes are selected Webex Subscription Activity and Reclaim
      Only Download activity check box is selected Webex Subscription and Activity
      Only Reclaim subscriptions check box is selected Webex Subscription and Reclaim
      Both Download activity and Reclaim subscriptions check boxes aren’t selected Webex Subscription
    5. Save the parent alias record.
    6. Select the Child Aliases tab.
    7. Select New.
      Tip:
      If the New button isn't visible, change the scope to the respective application of the alias from the application scope.
    8. Reload the Connection & Credential Aliases page.
    9. On the new child alias form that opens up, provide a name of your choice for the alias.
    10. Select Submit.
    11. Open the child alias record that you created, select Create New Connection & Credential.
    12. Configure the connection and credential in the same way that you have done for the parent integration.
    13. After the connection is configured, return to the integration profile and then select the newly created child alias on the Connection & Credential field.
    14. Select Save and publish the integration profile.