---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Configure SAM using Configuration Console

# Configure Software Asset Management using the Configuration Console {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure Software Asset Management to manage software licenses, compliance, integrations, and team setup
from Configuration
Console.

## Before you begin

* Install the Software Asset Management application. See [Install Software Asset Management from the Product Hub](https://www.servicenow.com/docs/~1MXM5R_TZsYarbG87zzhg "Install Software Asset Management and its dependent applications and plugins from using Product Hub. The Product Hub applies the default configurations and prepares your instance for the Configuration Console.").
* Install the SAM Admin Experience - v1.0 (sn_samp_admin) application from theServiceNow Store. Without this application, the Configuration Console is not available.

{#configure-sam-from-config-console__ul_hb5_f1t_3kc}

Role required: To access the Configuration Console, you must have the sam_admin and ia_user roles.

Individual modules may require additional roles. For role requirements by module, see the Configuration Console modules for Software Asset Management table in [Configuration Console overview](https://www.servicenow.com/docs/49i3r0dPEYWSO7cC2QXllw "The Configuration Console organizes configuration items, tracks setup progress, and offers shortcuts to reduce manual effort.").

## About this task

The Configuration Console organizes Software Asset Management setup into independent modules. Configure modules and setup items in any order. The Setup status section tracks overall progress.  
Note:  
Setup items appear based on installed applications. If a dependent application is not installed, related setup items are hidden.

## Procedure

1. Navigate to Manage PlatformSoftware Asset Management.
2. In the Configure your product section, select Configure.  
   Tip:  
   To find a specific setup item, enter a keyword in the Search configurations field.
3. Select a module to configure.
   * In the Configuration Summary navigation menu, select a module.
   * In the Setup status section, select Get started on a module card.

   {#configure-sam-from-config-console__choices_n43_pjh_hkc}  
   Configure modules and setup items in any order.
4. Complete the setup items in the module.
5. After completing a setup item, select Mark as configured.  
   Tip:  
   You can change the configuration status of any item at any time.
6. Review the Setup status section to confirm overall progress.
7. **Optional:** To bundle configuration changes for deployment, select Package and download.  
   The update set downloads as an .xml file.
{#configure-sam-from-config-console__steps_d1w_rws_3kc}

## Result

Configured items show a completed status. Progress cards update as you mark items configured. The system typically captures your changes in an update set that you can apply to other instances.

## What to do next

To replicate a configuration from another instance, upload an existing update set on the Product Hub page. You can upload one .xml file at a time.
* **[Configure Software Asset Management using AI](https://www.servicenow.com/docs/EafQt1Ye9EAmSA7nw3eWwA)**   
  Use the AI conversational experience to configure Content service setup, groups, and users in the Configuration Console as a guided alternative to manual configuration.
* **[SSO integration in Configuration Console](https://www.servicenow.com/docs/KTWtjM79~PBfpjJNJCtNRw)**   
  The SSO (Single Sign-On) module under the Software integrations module in the Configuration Console displays a tile for each supported SSO provider. Use these tiles to create SSO integration profiles that capture managed applications and their usage data for software asset tracking.
* **[Direct connection integration in Configuration Console](https://www.servicenow.com/docs/jaguZhqVDrKIR4MAJuXPbA)**   
  The Direct connection module under the Software integrations module in the Configuration Console displays tiles for supported SaaS providers. Use these tiles to create integration profiles that connect directly to SaaS portals and pull in user subscription, activity, and usage data for license management.
* **[Monitoring content job progress](https://www.servicenow.com/docs/XlCjosYWpvQHvnLOufk_2w)**   
  Track the first-time run of the content jobs that load the Software Asset Management Content Service data into your instance. View job status and completion details to confirm that the initial download completed and that delta runs are current.
* **[Configure scheduled jobs in the Configuration Console](https://www.servicenow.com/docs/gUNWNqPvY4K91kiFYvIvGA)**   
  Automate recurring SAM processes such as normalization, reconciliation, and cleanup operations by configuring scheduled jobs in the Configuration Console.

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