---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Usage criteria for publisher packs

# Usage criteria for publisher packs {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Description of usage criteria that indicates whether a publisher pack is being utilized
or not in your instance.
This table describes the criteria used for the Usage found entity for
each publisher pack to be identified as fully utilized. The criteria differ for each
publisher pack.
{#publisher-pack-criteria-usage__table_h3v_l1c_kvb__entry__3}

| Publisher Pack | Usage criteria | Source tables |
|-|-|-|
| Red Hat Enterprise Linux | Software installations | cmdb_sam_sw_install |
| Adobe | * Software installations * Subscriptions {#publisher-pack-criteria-usage__ul_a2j_bbc_kvb} | * cmdb_sam_sw_install * samp_sw_subscription {#publisher-pack-criteria-usage__ul_zn5_fbc_kvb} |
| Citrix | * Software installations * Client access {#publisher-pack-criteria-usage__ul_bgs_lbc_kvb} | * cmdb_sam_sw_install * samp_sw_client_access {#publisher-pack-criteria-usage__ul_lwv_mbc_kvb} |
| Microsoft | * Software installations * Subscriptions {#publisher-pack-criteria-usage__ul_sfd_pbc_kvb} | * cmdb_sam_sw_install * samp_sw_subscription {#publisher-pack-criteria-usage__ul_xms_pbc_kvb} |
| IBM | Software installations | cmdb_sam_sw_install |
| Oracle | Software installations | cmdb_sam_sw_install |
| SAP | * SAP user * Client access {#publisher-pack-criteria-usage__ul_yqk_jcc_kvb} | * samp_sap_system_user * samp_sap_sw_client_access {#publisher-pack-criteria-usage__ul_mgz_kcc_kvb} |
| VMware | Software installations | cmdb_sam_sw_install |
[Table 1. Criteria for Usage found entity for publisher packs]

{#publisher-pack-criteria-usage__table_h3v_l1c_kvb}