---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Request Software Spend Detection

# Request Software Spend Detection {#ariaid-title1}

Release version: Brazil  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Request Software Spend Detection to track, analyze, and optimize software spending. To access Software Spend Detection, enable the Software Asset Management - Spend Detection (com.sn_sam_spend) plugin.
This
plugin includes demo data.

## Before you begin

* Sign the Software Spend Detection legal agreement. For more information, contact your ServiceNow account representative.
* Activate the Software Asset Management Professional (com.snc.samp) plugin on your ServiceNow instance. For more information, see [Request Software Asset Management](https://www.servicenow.com/docs/O6CA5ksf_OEUervVxNeDGg "The ServiceNow Software Asset Management Professional (com.snc.samp) plugin requires a separate subscription. This plugin includes demo data. Depending on your environment, you may choose to request one or more related plugins.").
* Install the [Software Asset Workspace](https://store.servicenow.com/store/app/f3a752821b4f221084105282604bcb32) (sn_sam_workspace) app from the ServiceNow Store.
* Optional: To use AI-powered classification and normalization, install the [ServiceNow Otto for Software Asset Management (SAM)](https://store.servicenow.com/store/app/869d23661b646a50a85b16db234bcbab) (sn_now_assist_sam) app from the ServiceNow Store. Without this app, Software Spend Detection uses the machine learning pipeline. For details, see [AI-powered software spend detection](https://www.servicenow.com/docs/Boapo2mbeEq0jgfejJB8Yg "AI-powered spend detection identifies software purchases in imported spend transactions and normalizes the derived raw publisher and raw product to existing publisher and product records in Software Asset Management Content Library. This automation improves spend reporting accuracy and reduces manual classification effort.").

Note:  
Software Spend Detection is not supported for on-premises users hosting their own ServiceNow instance.

Role required: admin{#request-spend-detection__p-role-request-plugin}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#request-spend-detection__navigate-plugins}
{#request-spend-detection__navigate-plugins}
2. Select Request plugin to open the Activate Plugin form on Now Support. {#request-spend-detection__request-plugin}
{#request-spend-detection__request-plugin}
3. On the Activate Plugin form, provide the following information.  
   {#request-spend-detection__table_awx_bhf_ygb__entry__2}{#request-spend-detection__p_ub1_nfg_h1c}{#request-spend-detection__p_vb1_nfg_h1c}{#request-spend-detection__p_zb1_nfg_h1c}

   | Field | Description |
   |-|-|
   | What is your target instance | Select the instance that you want to activate the plugin on. |
   | Which plugin would you like to activate | Select the name of the plugin to activate.{#request-spend-detection__p_wb1_nfg_h1c} Note: If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin. |
   | Select Maintenance Date and Time | Select the date and time to activate the plugin. |
   [Table 1. Activate Plugin form]

   {#request-spend-detection__table_awx_bhf_ygb}  
   For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.{#request-spend-detection__p_bc1_nfg_h1c}
   {#request-spend-detection__request-form}
{#request-spend-detection__request-form}
4. Select Submit.  
   After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager. {#request-spend-detection__submit-request}
{#request-spend-detection__submit-request}{#request-spend-detection__steps_wxb_jtg_bhb}

*[\>]: and then