---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Direct connection integration in Configuration Console

# Direct connection integration in Configuration Console {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Direct connection module under the Software integrations module in the Configuration
Console displays tiles for supported SaaS providers. Use these tiles to create integration profiles that connect directly to SaaS portals and pull in user subscription, activity, and usage data for license management.

Access to the Direct connection module requires the sam_admin role. The module enables SAM admins to configure SaaS provider integrations, review integration status, and manage subscription and usage data for connected applications.  
Note:  
When the [Software Asset Management - SaaS License Management](https://store.servicenow.com/store/app/49d8632e1be06a50a85b16db234bcbee) store application is installed, a default set of tiles such as Dropbox and DocuSign appears in the Direct connection module. Additional tiles appear based on the dependent store applications installed on your instance.

## Tile actions

Each direct connection tile displays one of the following actions based on the integration status:

Get started
:   Opens the guided setup for a tile with no existing integration profile. Use this action to configure the SaaS provider for the first time.

Resume
:   Continues an in-progress guided setup that was started earlier but not completed.

Review
:   Opens the Software Asset Workspace list view of integration profiles created for that provider. The tile shows the count of draft or published profiles above the button.

## Ways to create a direct connection integration profile

The Configuration Console provides two entry points for creating a direct connection integration profile:

* The Get started action on a provider tile, which launches the guided setup for that provider.
* The New integration button, followed by selection of a provider from the Confirm integration type drop-down list.

{#sam-direct-connection-config-console__ul_rpm_xjr_3kc}

Both entry points launch the Guided Setup for the selected provider, which covers prerequisites, SaaS product setup, and success goal creation. After the profile is created, the Review action on the tile opens the list view of all profiles created for that provider, along with
their current status.
**Related concepts**   

* [Integrate with SaaS applications](https://www.servicenow.com/docs/jBxvw26HHEAFauouqKBT~A "Create an integration profile to view software usage information and optimize stale licenses.")
* [SaaS License Management](https://www.servicenow.com/docs/c8CWINHdoPr840lsQV2y2A "SaaS License Management tracks and controls cloud-based application subscriptions within Software Asset Management (SAM). This capability helps organizations manage subscriptions, monitor usage, and control costs across hybrid and direct SaaS models.")