Software reconciliation results

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Software Reconciliation Results

    Software reconciliation results provide insights into the compliance status of software products concerning discovery and entitlements. Users with thesamuserrole can access these results. The reconciliation process evaluates the number of rights in use against the active rights purchased, occurring weekly or on demand for specific publishers or all publishers.

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    Key Features

    • Three Tiers of Reconciliation Results:
      • Product Results: Displays compliance status and details like true-up costs and potential savings for all models and installations of a software product.
      • Software Model Results: Specific to individual software models, including related lists such as License Metric Results and Unlicensed Installs.
      • License Metric Results: Details rights owned, rights used, and license allocation breakdown for each license metric associated with the software model.
    • Access: Results can be viewed in both the Core UI and Software Asset Workspace.

    Key Outcomes

    By utilizing software reconciliation results, customers can effectively monitor compliance, identify overlicensing, and uncover potential savings. This functionality is crucial for maintaining software asset management and ensuring effective license utilization.

    Software reconciliation results show the compliance status of software products concerning discovery and entitlements. Users with the sam_user role can view the reconciliation results.

    When software reconciliation runs, it calculates compliance based on how many rights are in use compared to the number of active rights that have been purchased. Reconciliation runs weekly or on demand for a specific publisher or all publishers. This process generates a list of reconciliation results that display the compliance status of the software in relation to discovery and entitlements. For more details on running software reconciliation, see Run software reconciliation in Software Asset Management classic.

    There are three tiers of reconciliation results:
    • Product Results
    • Software Model Results
    • License Metric Results

    You can view reconciliation results using both Core UI and Software Asset Workspace.

    Interface Action
    Core UI
    1. Navigate to All > Software Asset > Reconciliation > Historical Results.
    2. Select a reconciliation result.
    3. On the Reconciliation Result form, select a Product Results record to view the product result details.
    Software Asset Workspace
    1. Navigate to Software Asset Workspace > License usage.
    2. Select a publisher card and then select a Product Results record to view the product result details.

    Reconciliation results

    Product Results

    Product Results and related lists for SQL Server

    These results are for all models and installations associated with a software product and are specific to a publisher. Product results for licensable products are generated after reconciliation even if the products don’t have defined software models for them. These results determine the license compliance status of the product. Additionally, product results provide details on true-up cost, overlicensed amount, and potential savings. The following related lists appear when you select a Product Results record:
    • Software Model Results
    • Licensed Installs
    • Unlicensed Installs (SAP: Unlicensed Users or Unlicensed Engines)
    • Unlicensed Subscriptions (Subscription-based software)
    • Removal Candidates
    Software Model Results

    Software Model Results and related lists for SQL Server

    These results are for each individual software model related to the product. The Software Model Results appear as a related list on the product results records after reconciliation is run. A software model results record is created only when a software model or entitlement exists for the software product. The following related lists appear when you select the software model details:
    • License Metric Results
    • Remediation Options
    • Licensed Installs
    • Unlicensed Installs (SAP: Unlicensed Users)
    • Unlicensed Subscriptions (Subscription-based software)
    • Unlicensed Consumptions (Consumption-based software models)
    • Unlicensed Options (Oracle only)
    • Removal Candidates
    • Purchase Orders (only when the Procurement (com.snc.procurement) plugin is active)

    For more details on software model results related lists and descriptions, see View software model results.

    License Metric Results

    License Metric Results and related lists for SQL Server

    These results are for each license metric associated with the software model. The License Metric Results appear as a related list on the software model results. License metric result details include rights owned and rights used, and the license allocation breakdown so that you can determine your options to stay compliant. There can be multiple license metric results for a software model because multiple licenses can be purchased for the same software.

    From the Software Model Results form, you can drill down on a specific metric result. The following related lists appear when you select license metrics results details:
    • Rights Used By (This tab isn’t visible for the Resource Value Unit (RVU) IBM license metric.)
    • Licensed Installs
    • Installs Used (SAP: System Users)
    • Downgrades/Upgrades
    • Licensed Subscriptions
    • Cloud Special Rights (This tab is visible only if you have cloud installations on cloud platforms such as AWS or Azure.)

    For more details on license metric results related lists and descriptions, see Software model results license metric results fields.