--- sourceDocument: Australia Asset Management sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Software reclamation rules # Software reclamation rules {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Software Reclamation Rules Software reclamation rules help manage software rights by identifying underutilized software and reclaiming those rights for redistribution. These rules specify conditions based on usage time or recency, determining when software is flagged for reclamation. Show full answer Show less ## Key Features * Reclamation rules aggregate usage data and automatically include suite components when a suite parent is added. * Changes to suite parents reflect automatically across associated suite components and product processes. * Filter conditions can be applied to suite parent records, affecting all suite components, and can also be set at the reclamation rule level. * Automatic reclamation rules are created for SaaS and SSO applications upon integration, which should be reviewed for compliance. ## Key Outcomes By utilizing reclamation rules effectively, customers can free up software rights, ensuring more efficient allocation of software resources. It's crucial to manually adjust existing reclamation rules when upgrading to the Australia release for bulk reclamation functionality. Reclamation rules aggregate usage over time and specify a minimum number of hours or the latest date that a software unit must be used before the software is flagged for reclamation. ## Overview of software reclamation rules {#sw-reclamation-rules__section_jnw_2bp_4xb} You can avoid purchasing more software rights for products by knowing which rights have already been allocated but are being used infrequently, haven't been used recently enough, or aren't being used at all. Reclamation rules reclaim those software rights so that these rights can be freed up and allocated elsewhere. Reclamation rules are configured to specify a period of time, amount of time, or most recent date that a software unit must be used before the software is flagged for reclamation. When a reclamation rule is created for a suite parent, the usage for the suite parent as well as that of the suite components are automatically pulled into the rule. When you create a reclamation rule, you can add software products associated to the reclamation rule. When you add a product, which is a suite parent, all the suite components automatically get added and appear in the Software Products related list in the Reclamation rule form. Similarly, the product processes for all the added software suite products and component products also get added and appear in the Product Processes related list. Note: The products in the Software Products related list are updated based on the content updates in the Software Asset Management Content Service. For example, if a suite component has been added or removed from a suite parent, the change is reflected in the Software Products related list. After a suite parent is added to a reclamation rule, you can't edit or delete any suite components, but you can edit or delete the suite parent. If you delete the suite parent, the suite components are also automatically deleted along with the product processes. If you edit a suite parent, then the changes of the edit are reflected for the suite components and the associated product processes. For example, if you change the suite parent from Microsoft Office 365 to Microsoft Word, all the suite components and product processes for Microsoft Office 365 get deleted. Microsoft Word becomes the new parent and all suite components and product processes for Microsoft Word are automatically added. ## Filter conditions {#sw-reclamation-rules__section_okb_qf1_jxb} You can add a filter condition on a suite parent record. The filter condition that you specify for a suite parent is automatically applied to all the suite components of the parent and the filter condition field on the suite component record is no longer editable. You can, however, edit the filter condition on the suite parent record. You can open a suite parent record from the Software Products related list and specify your filter condition in the record. You can also specify a filter condition at the reclamation rule level. The filter condition that you specify applies to all the products that belong to the reclamation rule. The filter condition can only be applied when the Applies to field in the Reclamation rule form has the value Installed Software or Subscription Software. For details, see [Add a software reclamation rule](https://www.servicenow.com/docs/7_cwJmCf0fwQKlNKoXz6~w "Add a reclamation rule to aggregate usage records and to identify unused software."). ## Reclamation rules for SaaS and SSO applications {#sw-reclamation-rules__section_qd1_145_2hc} When you create a direct integration profile for a SaaS application or connect an SSO application, a reclamation rule is automatically created for the software product. It's important that you review the reclamation rule to verify that it meets your specifications. For more information, see [Review a software reclamation rule](https://www.servicenow.com/docs/QjHAOC5kmvypyG1Pph5iIQ "Use reclamation rules to cancel user subscriptions that have limited to no activity."). For more information about the reclamation rules for each application, see [Reclamation rules for SaaS and SSO applications](https://www.servicenow.com/docs/BF~wXEtKoZcwIIqxgxFRAg "Reclaim unused SaaS and Single sign-on (SSO) subscriptions to reduce your total software costs."). ## Upgrading to Australia {#sw-reclamation-rules__section_wyl_b1p_4xb} If you're upgrading to Australia from any past release, your existing reclamation rules do not automatically take bulk reclamation into account. You must manually set up your existing reclamation rules for bulk reclamation to take effect. For example, in an existing reclamation rule, you have Microsoft Office 365 listed in the Software Installations related list. When you upgrade to Australia, you must delete Microsoft Office 365 from the Software Product related list and re-add it to the same reclamation rule to trigger the automatic addition of suite components and their product processes.