---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Using AI in Software Asset Management

# Using AI in Software Asset Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Streamline your software asset operations by using the ServiceNow Otto for Software Asset Management (SAM) agentic AI workflows and generative AI skills.
* **[Using agentic workflows in ServiceNow Otto for SAM](https://www.servicenow.com/docs/1db4UFvLasVvKgcvKKXqqA)**   
  Use the ServiceNow Otto for SAM AI agent collection to complete tasks autonomously.
* **[Using generative AI skills in ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/Krtd7AINHGyc1t3Ir4h~ag)**   
  Use ServiceNow Otto for Software Asset Management (SAM) generative AI capabilities to streamline your daily Software Asset Management workflow.