---
sourceDocument: Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-asset-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Asset Management

ft:clusterId :

    - itam

bundleId :

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workflow :

    - Technology


---

# Using Software Asset Management classic

# Using Software Asset Management classic {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the classic Software Asset Management framework to manage your licenses,
compliance, and optimization.
* **[Create entitlements in Software Asset Management classic](https://www.servicenow.com/docs/vaJuPHO8pDavTZnkgpJ5UA)**   
  Create entitlements in the Software Asset Management application classic to record your license details and allocate purchased software rights to users or devices.
* **[Import bulk entitlements in Software Asset Management classic](https://www.servicenow.com/docs/f~66y4yPQx4MOdelueY6fg)**   
  You can import multiple entitlements together using a Microsoft Excel spreadsheet in Software Asset Management classic.
* **[Create software models in Software Asset Management classic](https://www.servicenow.com/docs/GO2vonHngR~8v11KwNFGxA)**   
  Create a software model to add product details that are used to connect software rights you purchased with software installations discovered on your system.
* **[View normalization suggestions in Software Asset Management classic](https://www.servicenow.com/docs/PvmdL26BRobaFr6NTJuTBA)**   
  View normalization suggestion records that are created for discovery models. You can accept or reject these suggestions.
* **[Software license usage](https://www.servicenow.com/docs/ZUv0CL~hA7a~5P_dZGzHxQ)**   
  Review reconciliation results in a simplified workbench view.
* **[Create averages for product life cycles in Software Asset Management classic](https://www.servicenow.com/docs/e5uLPD3i7FC9GUyUx0R7dQ)**   
  Create averages to calculate software End of Life (EOL) and End of Support (EOS) life cycles in the Software Asset Management classic application.
* **[Add a software client access record in Software Asset Management classic](https://www.servicenow.com/docs/JudfEUcFiUTMa_9jzK7XXw)**   
  Add a client access record to track and manage the users or devices that are accessing a particular version of your server software using a client access license (CAL).
* **[Add a custom software product in Software Asset Management classic](https://www.servicenow.com/docs/867raoxLsFo1pQ5I4VzQkg)**   
  If a software product does not exist in the Software Library, you can add a custom product. Custom products enable you to normalize and account for homegrown software, or software that is not yet part of the Software Library.
* **[View publisher part number (PPN) suggestions in Software Asset Management classic](https://www.servicenow.com/docs/vJA3ggh0JOx_rg5EMd_1Ww)**   
  View content service suggestions for your custom PPNs and DMAPS in the Software Asset Management classic application.