--- sourceDocument: Brazil Strategic Portfolio Management sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # Dashboard, List, Gantt, and Kanban views # Dashboard, List, Gantt, and Kanban views in CWM {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Dashboard, List, Gantt, and Kanban views in CWM Collaborative Work Management (CWM) Boards in ServiceNow provide four versatile views---Dashboard, List, Gantt, and Kanban---that enable teams to manage and visualize work according to their workflow preferences. Users can seamlessly switch between these views without losing data, ensuring flexibility in how work items are tracked and updated. Show full answer Show less ## Key Features * **Dashboard View:** Displays widgets summarizing task progress, priorities, and assignments. Multiple dashboards per Board are supported, and users can switch between shared dashboards using the dashboard selector. Changes to dashboards (like adding widgets) are saved at the dashboard level and visible across all Board views unless the Dashboard tab is hidden. * **List View:** Shows work items in a grid format, ideal for quick status reviews, inline field updates, and easy assignment. Displays up to 1,000 work items by default. * **Gantt View:** Combines a grid and calendar timeline to visualize schedules and reschedule work items based on priorities. Also supports up to 1,000 items. * **Kanban View:** Organizes work items into customizable columns and rows based on selected attributes (e.g., State, Assigned to). Supports up to 50 vertical lanes and horizontal swimlanes, providing a visual overview of work distribution and status. * **Quick Filters in Kanban:** Allow filtering by sprint, state, or other attributes, with multiple filters active simultaneously. Filters can be saved to Board views and templates, facilitating focused views for standups or reviews. * **Kanban Card Indicators:** Visual markers show scrum tasks and linked relationships (e.g., dependencies) directly on cards, with panels accessible for details. * **Formula Column Lanes:** Enable grouping tasks by formula output values (conditional, string, numeric) on Kanban lanes, enhancing task prioritization and tracking. * **Kanban Card Layouts:** Cards can be personalized to show up to five fields, with options for Compact (name only) or Full layouts to tailor information visibility. * **Connected Work Integration:** Kanban lanes can group and filter connected work items by attributes like State, Task type, or Sprint, facilitating comprehensive views of epics and stories. * **Personalization:** List, Gantt, and Kanban views support column show/hide, rearrangement, sorting, and filtering to align displays with team workflows. ## Practical Benefits for ServiceNow Customers These versatile views empower teams to visualize and manage work in the most effective format for their needs, improving collaboration and transparency. The ability to personalize views and save filters enhances focus and efficiency in daily work management. Dashboard widgets provide quick insights, while Kanban indicators and formula lanes help surface task dependencies and priorities without extra navigation. Integrated filtering and saved templates streamline sprint planning and reviews, making CWM Boards a powerful tool for agile and collaborative project execution. Switch between Dashboard, List, Gantt, and Kanban views to manage and visualize work on a CWM Board in the way that best fits your team's workflow. Each CWM Board supports four views: Dashboard, List, Gantt, and Kanban. You can switch between views at any time without losing data. The Dashboard view displays widgets that summarize Board data. List, Gantt, and Kanban views can each be personalized to show the columns and attributes most relevant to your team. For more information, see [Personalize List, Gantt and Kanban display for CWM Boards](https://www.servicenow.com/docs/JqGf7HCtil5f5mObuWY5aQ "Show, hide, or rearrange columns and apply sorting or filters to personalize the way data is displayed in Collaborative Work Management Boards based on your workflow."). ## Dashboard view {#cwm-board-views__section_cwm_dashboard_view} The Dashboard view displays widgets that give teams an at-a-glance summary of task progress, priorities, and assignments for the Board. The Dashboard tab is enabled by default for new and existing Boards. Each Board can have multiple dashboards. Use the dashboard selector in the dashboard header to switch between them. The selector shows the name of the currently selected dashboard and lists the shared dashboards available on the Board. Relationship between dashboards and Board views : * The only Dashboard-related setting saved to a Board view is whether the Dashboard tab is shown or hidden. For more information, see [Personalize List, Gantt and Kanban display for CWM Boards](https://www.servicenow.com/docs/JqGf7HCtil5f5mObuWY5aQ "Show, hide, or rearrange columns and apply sorting or filters to personalize the way data is displayed in Collaborative Work Management Boards based on your workflow."). * Changes you make within a dashboard, such as adding widgets, are saved to the dashboard, not to the Board view. * All Board views, shared and private, display the same dashboard data, unless a specific view has the Dashboard tab turned off. {#cwm-board-views__ul_thj_h2s_3kc} For more information about working with dashboards and widgets, see [Monitor and track work using dashboards in CWM Boards](https://www.servicenow.com/docs/GbQY1IfUXNGgf77F1vIIBw "The Dashboard view displays a collection of widgets that visualize CWM Board data, giving teams an at-a-glance summary of task progress, priorities, and assignments."). ## List view {#cwm-board-views__section_k2j_x4q_khc} The List view displays all work items on a Board in a grid format. Use this view to review the status of work items at a glance, update fields inline, or assign items to team members quickly. The List view displays up to 1,000 work items by default. ## Gantt view {#cwm-board-views__section_orn_x4q_khc} The Gantt view displays work items in a grid alongside a calendar timeline, making it easy to visualize schedules and reschedule items based on changing priorities. The Gantt view displays up to 1,000 work items by default. ## Kanban view {#cwm-board-views__section_gfr_x4q_khc} The Kanban view organizes work items into columns and rows based on attributes you choose, such as State and Assigned to. Vertical lanes represent one attribute and horizontal swimlanes represent another, giving teams a visual overview of work distribution and status. Each axis supports up to 50 lanes by default. Quick filters : Use quick filters to focus the Kanban board on a specific sprint, state, or other column attribute. Multiple filters can be active at the same time, and a counter at the top of the board shows the number of active filters. For example, use quick filters for sprint-specific information during daily standups or sprint reviews. You can save these filters to a Board view of your choice and when you save this Board as a template, these filters get saved in the template. Work item indicators on Kanban cards : Kanban cards display indicators that give teams at-a-glance visibility into scrum tasks and relationships associated with a work item, without opening the item. * **Scrum task indicator:** Appears on a story card when the story has one or more scrum tasks. Selecting the indicator opens the right side panel showing the scrum tasks for that story. For more information, see [Scrum tasks for stories in CWM](https://www.servicenow.com/docs/W9nGbo7Hp8A67qt1YaSdoQ "Extend your agile workflow in CWM by breaking user stories into scrum tasks. This gives your team the granularity needed to estimate effort, distribute work, and track daily progress through a sprint."). * **Relationship indicator:** Appears on a work item card when the item has one or more linked relationships, such as a prerequisite, dependent, or related-to item. Selecting the indicator opens the right side panel showing the related work items and their relationship types. For more information, see [Task dependencies and relationships in CWM](https://www.servicenow.com/docs/xZM7~~sacmtwBv9aaXm9jg "Increase visibility into how work is connected by linking work items directly in Collaborative Work Management (CWM), eliminating the need to track dependencies in spreadsheets or notes fields."). Formula column lanes : Use a Formula column as your vertical or horizontal lane to group tasks by the column's output values. Formula columns with conditional, string, or numeric outputs are supported. For example, consider a formula column named Overdue? that outputs Yes or No based on whether a task's due date has passed. Set this column as the vertical lane and Priority as the horizontal lane. The board then groups tasks by overdue status and priority, giving you a quick view of which critical tasks need attention. Kanban card layout options : Personalize Kanban cards to surface the information most relevant to your team using card layout settings. Select up to five fields to display on each card. Use the Compact layout to show only the work item name for a focused view. Use the Full layout to show all selected fields for more context directly on the card. Kanban view with Connected work : If the Board includes Connected work items, you can use vertical and horizontal lane combinations to group and filter them. For example: * Set the vertical lane to State and the horizontal lane to Task type to view all epics grouped by state, then filter to show only epics. * Set the vertical lane to Sprint and the horizontal lane to Task type to view connected stories grouped by sprint. * **[Personalize List, Gantt and Kanban display for CWM Boards](https://www.servicenow.com/docs/JqGf7HCtil5f5mObuWY5aQ)** Show, hide, or rearrange columns and apply sorting or filters to personalize the way data is displayed in Collaborative Work Management Boards based on your workflow. **Related concepts** * [Monitor and track work using dashboards in CWM Boards](https://www.servicenow.com/docs/GbQY1IfUXNGgf77F1vIIBw "The Dashboard view displays a collection of widgets that visualize CWM Board data, giving teams an at-a-glance summary of task progress, priorities, and assignments.") * [Scrum tasks for stories in CWM](https://www.servicenow.com/docs/W9nGbo7Hp8A67qt1YaSdoQ "Extend your agile workflow in CWM by breaking user stories into scrum tasks. This gives your team the granularity needed to estimate effort, distribute work, and track daily progress through a sprint.") * [Task dependencies and relationships in CWM](https://www.servicenow.com/docs/xZM7~~sacmtwBv9aaXm9jg "Increase visibility into how work is connected by linking work items directly in Collaborative Work Management (CWM), eliminating the need to track dependencies in spreadsheets or notes fields.") **Related tasks** * [Personalize List, Gantt and Kanban display for CWM Boards](https://www.servicenow.com/docs/JqGf7HCtil5f5mObuWY5aQ "Show, hide, or rearrange columns and apply sorting or filters to personalize the way data is displayed in Collaborative Work Management Boards based on your workflow.")