---
sourceDocument: Brazil Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Team sprint tracker dashboard in Collaborative Work Management

# Team sprint tracker dashboard in Collaborative Work Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
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## Summary of Team sprint tracker dashboard in Collaborative Work Management

The Team sprint tracker dashboard in Collaborative Work Management supports agile teams by visualizing sprint progress, workload, and trend data.
It focuses on active sprints---those that have started but are not yet complete---helping teams monitor and manage their agile workflows effectively.
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## Key Features

* **Sprint progress:** Displays the percentage of story points completed versus the total sprint scope, excluding Scrum tasks, using a dial score chart.
* **Sprint tasks missing estimates:** Shows the count of tasks, stories, or work items in the active sprint that lack story point estimates, presented as a single score.
* **Sprint burnup:** Compares the actual completed points, total story points in scope, and the ideal pace to assess if the sprint scope can be completed on time. This requires enabling the CWM Daily Sprint Data Collection scheduled job, which collects data daily starting the day after activation.
* **Sprint burndown:** Tracks daily remaining work against total sprint scope to evaluate sprint completion feasibility, also dependent on the CWM Daily Sprint Data Collection job for data.
* **Sprint velocity:** Displays a trend of story points committed versus completed for the last six completed sprints, including a running average velocity line. Requires at least one completed sprint.
* **Sprint tasks by state:** Groups sprint tasks by their status---Open, Work in Progress, Completed, and Other---using a bar chart, facilitating quick insight into work distribution.
* **Sprint workload by assignee:** Shows the count of sprint tasks assigned to each team member, with unassigned tasks grouped separately, aiding workload balancing.
* **Sprint spillover:** Tracks total story points carried over from previous sprints into the active sprint, shown for up to six completed sprints. Accurate only for sprints completed after version 11.0.1 of Collaborative Work Management.

## Practical Notes for ServiceNow Customers

* To utilize the burnup and burndown charts, ensure the CWM Daily Sprint Data Collection scheduled job is enabled and properly configured with the required "Run as" and "Run as tz" settings.
* Data visibility for velocity and spillover widgets depends on having completed sprints; these widgets display data only for the last six completed sprints.
* The dashboard in My Space that corresponds to the Team sprint tracker is named **My sprint tracker**, providing personalized sprint tracking views.  
The Team sprint tracker dashboard supports agile use cases with widgets that visualize sprint progress, workload, and trend data for agile teams.

This dashboard provides data for active sprints that have started and aren't yet complete.

{#cwm-team-sprint-tracker-dashboard__table_cwm_agile_widgets__entry__3}

| Widget | Description | Chart type |
|-|-|-|
| Sprint progress | Percentage of points completed out of the total scope for the active sprint. Note: Scrum tasks aren't considered for the Sprint Progress chart. | Dial score |
| Sprint tasks missing estimates | Number of tasks, stories, or other work items scheduled for the active sprint that don't have story points set. | Single score |
| Sprint burnup | Burnup trend comparing the active sprint's ideal pace with the current pace to determine if the scope can be completed before the end of the sprint. The chart shows three lines to depict the completed points, total story points in scope and the ideal pace. Note: To view the Sprint burnup chart, the CWM Daily Sprint Data Collection scheduled job must be enabled and its Run as and Run as tz fields set. After the job is active, data for active sprints is collected daily, and chart data is available starting the day after the job first runs. For more information, see [Activate the sprint data job for burnup and burndown widgets](https://www.servicenow.com/docs/9vBv4FnCniUxaGfZSOFc1A "Activate the CWM Daily Sprint Data Collection scheduled job to populate data in the predefined burnup and burndown charts in the Team sprint progress dashboard."). | Sprint chart |
| Sprint burndown | Burndown trend comparing the active sprint's remaining work against the total sprint scope to determine if the scope can be completed before the end of the sprint. This tracks the daily progress of the active sprint. The chart shows two lines to depict the actual remaining work and total sprint scope. Note: To view the Sprint burndown chart, the CWM Daily Sprint Data Collection scheduled job must be enabled and its Run as and Run as tz fields set. After the job is active, data for active sprints is collected daily, and chart data is available starting the day after the job first runs. For more information, see [Activate the sprint data job for burnup and burndown widgets](https://www.servicenow.com/docs/9vBv4FnCniUxaGfZSOFc1A "Activate the CWM Daily Sprint Data Collection scheduled job to populate data in the predefined burnup and burndown charts in the Team sprint progress dashboard."). | Sprint chart |
| Sprint velocity | Trend of story points committed versus story points completed for the last six completed sprints, with a running average velocity line. Note: There must be at least one completed sprint for data to be displayed in this widget. If there are more than six completed sprints, it displays data only for the last six sprints. | Sprint chart |
| Sprint tasks by state | Tasks scheduled for the sprint, grouped by their current states: Open, Work in Progress, Completed and Other. For more information about state buckets, see [Grouping of tasks in status reports of CWM My Work](https://www.servicenow.com/docs/M0wO4dclsfrQGcUS5PKdTw "Learn how various tasks assigned to you are grouped based on their State and Priority in My Work reports of Collaborative Work Management (CWM)."). | Bar chart |
| Sprint workload by assignee | Count of all tasks in the active sprint, grouped by assignee. Unassigned tasks are grouped under Unassigned. | Bar chart |
| Sprint spillover | Total story points carried over from the past sprints into the active sprint. Each bar denotes the total story points spilled over in a sprint. Note: * There must be at least one completed sprint for data to be displayed in this widget. If there are more than six completed sprints, it displays data only for the last six sprints. * The widget shows accurate data only for sprints completed after the latest version upgrade (version 11.0.1) of Collaborative Work Management. Sprints completed in earlier versions show zero spillover as task spillover wasn't tracked earlier. {#cwm-team-sprint-tracker-dashboard__ul_xs4_ldj_jkc} | Bar chart |
[Table 1. Agile widgets]

{#cwm-team-sprint-tracker-dashboard__table_cwm_agile_widgets}

The Team sprint tracker dashboard in My Space is named My sprint tracker.

