---
sourceDocument: Brazil Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Train the similarity solution to find similar demands

# Train the similarity solution for Demand Management to find similar
demands {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Train the Similar Demands solution definition is included within the Predictive Intelligence for PPM capability to find related demands when creating a demand.

## Before you begin

Confirm that the Predictive Intelligence for Contextual Search plugin (com.snc.contextual_search_ml), PPM Standard plugin (com.snc.financial_planning_pmo), and Predictive Intelligence for PPM plugin (com.snc.ppm_ml) are activated. For more information about Predictive Intelligence, see [Predictive Intelligence](https://www.servicenow.com/docs/access?context=predictive-intelligence&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).

Role required: admin

## Procedure

1. Navigate to AllPredictive IntelligenceSimilaritySolution Definitions.
2. In the Similarity Definitions list, search for and select the Similar Demands solution definition (ml_sn_global_global_similar_demands).
3. On the Similarity Definition form, verify the default field values for demands.  
   For more information about the Similarity Definition form fields, see [Create and train a similarity solution](https://www.servicenow.com/docs/access?context=create-similarity-solution&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).
4. Select Update \& Retrain.
5. Open the Similarity Definition form for the Similar Demands solution definition (ml_sn_global_global_similar_demands).
6. In the ML Solutions related list, view the training solution progress in the Progress column.  
   Note:  
   Alternatively, you can select the link for the solution in the Active column. On the ML Solution form, select the Show training progress related link to check the training solution progress.

## Result

When the solution is complete, the similar demands appear in the Similar demands section on the Demand form.

## What to do next

* Review similarity examples: On the Similarity Definition form, in the ML Solutions related list, when Progress is 100%, in the Active column, select the link for the solution. On the ML Solution form, select the Similarity Examples related link to view the Similarity Examples list.
* Update the similarity score threshold: On the ML Solution form, on the Solution Statistics tab, enter the required value in the Similarity Score Threshold field. Right-click the ML Solution form and select Save.
* Test the prediction output for the records: On the ML Solution form, on the Test solution tab, enter your text in the Short description field and the maximum number of expected results in the Top N field, and then select Run test. The results above the similarity score threshold value are displayed.
{#train-similarity-solution-dm__ul_gy2_khj_rhb}
**Related concepts**   

* [Assess demands](https://www.servicenow.com/docs/OCQuc3tMtljxYGzTdl4rGg "The Demand Management application comes with two demand visualization tools that can aid decision makers with demand assessment.")
* [Add details to demands](https://www.servicenow.com/docs/FVXM040jt8VsqhphtvU79A "The demand manager typically works with a business relationship manager to identify stakeholders and elicit requirements, risks, and other important information.")
* [RIDACs records for a demand](https://www.servicenow.com/docs/lN4w9TYuhzYltGgSXsqlLQ "RIDAC is an acronym for Risk, Issue, Decision, Action, and Request Changes records. Create a risk for your demand that you can convert to other records during the demand life cycle. Track issues and avoid manual copying of relevant details in related records.")
* [Work with demands in Employee Slate](https://www.servicenow.com/docs/BgNrJsqbCTzXzMGF57Xz4g "The My Demands widget and conversational experience in Employee Slate brings demand creation and tracking into a single, conversation-first workspace. Requesters can create demands through the conversational experience and track them using widgets.")
* [Predictive Intelligence for Demand Management](https://www.servicenow.com/docs/9wst~Ny~LUYrSOz_r2CxqQ "The Predictive Intelligence for Demand Management capability uses machine-learning algorithms to search and display similar demands while creating a demand in the Demand form.")  
**Related tasks**   

* [Create a demand](https://www.servicenow.com/docs/X34VucAe61orjal3UsvBGg "Create demands to capture your strategic and operational requirements and centralize information for stakeholder assessment and prioritization.")
* [Identify similar records using AI](https://www.servicenow.com/docs/gBpuZzZD1IOts5H_GPuNcQ "Use the identify similar records skill to find demand records with similar names, descriptions, or business case content.")
* [Summarize demands with the demand summarization skill](https://www.servicenow.com/docs/634_nwwRhJ_zE~KtdKBrfg "Summarize demand records using the demand summarization skill. The skill reviews the demand fields and related lists and helps create a clear summary of the demand.")
* [View demands](https://www.servicenow.com/docs/4jwu~AFVpULeSDftdqaKdg "You can view existing demands at any time.")
* [Reset a demand to Draft state](https://www.servicenow.com/docs/VYzS5XYqAktnU8scYBPfkQ "A demand can be moved back to the Draft state, if necessary.")
* [Delete demands](https://www.servicenow.com/docs/dSVjGWqUk1aiiIbfaSoTZw "Demands can be deleted only while in the Pending state.")
* [Move and resize a demand](https://www.servicenow.com/docs/JucWFuM2C4gtcmAHyC7Fwg "As the demand manager, you can move and resize bubbles in the bubble chart.")
* [PPM PIWB template - Find similar demands](https://www.servicenow.com/docs/FqMtaHH9g1My_kPwm96o0Q "Use a guided template that walks you through training the Similar Demands solution definition for finding similar demands.")
* [Associate AI systems with demands](https://www.servicenow.com/docs/M~j6LMLYRIQ~iIS3C7G1WQ "Add and manage AI system associations directly from the AI Associations tab in Demand Management.")
* [Create a demand](https://www.servicenow.com/docs/X34VucAe61orjal3UsvBGg "Create demands to capture your strategic and operational requirements and centralize information for stakeholder assessment and prioritization.")  
**Related topics**   

* [Predictive Intelligence](https://www.servicenow.com/docs/access?context=predictive-intelligence&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US)

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