---
sourceDocument: Brazil Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# ServiceNow Otto skills

# ServiceNow Otto skills for EAP {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Use ServiceNow Otto skills to accelerate epic and story creation, refine acceptance criteria, and monitor epic health in Enterprise Agile Planning (EAP).

## Skills {#ai-skills-eap__section_otto_skl_eap}

The EAP application includes ServiceNow Otto skills and features. These enable product managers, portfolio managers, and agile teams to streamline epic and story creation, refinement, and tracking.  

[Assess the status of an epic using ServiceNow Otto](https://www.servicenow.com/docs/cdxWvaQbjTH5RNEVUX4Mwg "Use the Epic status assessment skill to evaluate epic health across six risk dimensions in Enterprise Agile Planning (EAP). ServiceNow Otto returns a red, yellow, or green health status with plain-English reasoning, giving portfolio managers a consolidated view of epic risks.")

:   Use ServiceNow Otto to automatically evaluate epic health across six risk dimensions: story health, blocked stories, dependencies, progress, timeline, and ownership. The skill returns a red, yellow, or green
    status with plain-English reasoning, giving portfolio managers a consolidated risk view without manually reviewing stories, timelines, and assignments.

    Trigger the skill by selecting the Epic status button on the epic record page. The assessment is displayed in an AI-generated summary card at the top of the Details tab.

[Quick story generation](https://www.servicenow.com/docs/A8eACuQL3vMOAMWlow3~BQ "Generate a complete user story directly from an epic using Quick story generation feature in EAP. Provide brief context, and ServiceNow Otto generates a story title, description, and acceptance criteria that you can review and edit before saving.")

:   As a product manager or agile team member, generate complete user stories directly from an epic using the Quick story generation skill, without lengthy conversations or manual authoring. This AI feature removes the friction
    of story creation so your team can focus on delivery.

    To generate a story, open an epic and select Generate Story from the Stories related list. Enter one or two lines of context to guide ServiceNow Otto, then select Generate. ServiceNow Otto generates a story title, description, and acceptance criteria based on the epic and your input. Review and refine all fields inline before saving the story directly to the epic's related list.  
    By using the Quick story generation skill, you can:

    * Create well-structured stories instantly, reducing the time and effort spent on manual story authoring.
    * Generate complete stories including title, description, and acceptance criteria, maintaining consistency across your backlog.
    * Maintain full control with inline editing of all AI-generated fields before saving, preserving human oversight throughout the process.
    {#ai-skills-eap__ul_qsg_eap_benefits}

[Generate acceptance criteria skill](https://www.servicenow.com/docs/APIS7ncq8QdzTckjXwhoEQ "Create clear, comprehensive, and testable acceptance criteria for user stories without writing them manually in Enterprise Agile Planning (EAP). Review and refine suggested options to ensure they meet your requirements.")

:   As a product manager, generate clear, comprehensive, and testable acceptance criteria for your user stories, instead of spending hours writing and refining them manually.

    Review and refine the suggested options to verify they meet your story requirements without slowing down planning. By helping you streamline generating acceptance criteria as a process, this skill helps save time, improve
    quality, and speed up delivery with cleaner backlogs and better collaboration.

[Create stories agentic workflow](https://www.servicenow.com/docs/PXtps5TZO65ZCVAzTkrPwQ "Use the Create stories agent to generate high-quality stories for planning items in Enterprise Agile Planning (EAP).")

:   Use the Create stories AI agentic workflow, powered by ServiceNow Otto, to generate high-quality stories for planning items through an interactive, conversational process. The agent reviews an epic or feature description, proposes story recommendations, and
    refines them based on your feedback before saving validated stories to the epic.