---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Create stories for work items in EAP

# Create stories for work items in EAP {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create stories directly from a work item's form. Create them manually or save time by generating them using Now Assist in the Enterprise Agile Planning (EAP) workspace.

## Before you begin

Role required: sn_apw_advanced.eap_user

## About this task

This task details the procedure of creating stories for work items such as Epic, Capability, and Feature and uses the example of creating stories for an Epic. To create other child work items, see [Breakdown work from parent work item into child items in EAP](https://www.servicenow.com/docs/eype6DgH7AqqAWnGVkVfrA "Streamline breaking down work by creating child work items directly from the parent record page in Enterprise Agile Planning workspace.").

## Procedure

1. Navigate to WorkspacesStrategic Planning WorkspaceEnterprise Agile Planning.
2. From the Agile structure section of the navigation panel, choose your EAP team.
3. From the Backlog or Planning board pages, select a work item for which you want to create stories.  
   In this example, an epic is selected and its details are displayed in the side panel.
4. From the side panel, select Full details.
5. From the work item details page, create stories manually or with Now Assist.

   | Choice | Action |
   | Creating manually | 1. Open the Stories tab. 2. From the tab, select New. 3. On the form, fill in the fields. 4. Select Save. The full details page of the created story is displayed. {#create-single-or-multiple-child-items-for-epic-in-eap__ol_pgw_x44_c2c} |
   | Using Now Assist | See [Create stories agentic workflow using ServiceNow Otto](https://www.servicenow.com/docs/1Ue7CZ7R9tTsswbSQ2X7gQ "Use the Create stories agent to generate high-quality stories for planning items in Enterprise Agile Planning (EAP)."). For epics and features, you can use the generative AI skills of Now Assist to automatically generate stories, saving time and reducing manual effort. See [Generate multiple stories at once in EAP using ServiceNow Otto](https://www.servicenow.com/docs/FTmryjuHm9rvEuue02VBsw "Breakdown epics and features into stories using the ServiceNow Otto panel in the Enterprise Agile Planning (EAP) workspace. Based on the work item details, ServiceNow Otto generates stories."). Note: This feature requires activating the Agile story generation skill of ServiceNow Otto for SPM. |
   |-|-|

   {#create-single-or-multiple-child-items-for-epic-in-eap__choicetable_bq5_qnc_tcc}  
   The newly created stories are listed in the Stories tab of the work item details page.

6. You can open a story to update further details or delete them.  
   From the full details page of a story, you can perform the following actions:
   * Refine the description with Now Assist. See [Improve efficiency and quality using refine records skill](https://www.servicenow.com/docs/j3DPzUs8uDxKbLM~LdBCfQ "Improve record quality by enabling AI-assisted text refinement in the text fields of Product idea, Demands, Epic, Projects, Capability, Features, Stories, Project tasks, Risks, Strategic priorities, Goals, Targets, Initiatives, Feedback, Milestones, and Story forms.").

     This feature requires activating the Write planning item skill of ServiceNow Otto for SPM.
   * Update other fields of the story.
   * Add dependencies or scrum tasks to the story.
   * Add any files as attachments to the story.
   * Delete the story by selecting Delete from the More Actions menu on the header.

   {#create-single-or-multiple-child-items-for-epic-in-eap__ul_xsq_jxg_cfc}

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