---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Configure

# Configuring Next Experience for Demand Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Next Experience for Demand Management settings control how demands are evaluated and promoted to projects, enhancements, changes, defects, or Enterprise Agile Planning (EAP) entities.

## Configuration overview {#configuring-demand-workspace-ppw__cf-config-parent-checklist}

Define the following items for Next Experience for Demand Management.

* Set up Portfolio Planning integration with Demands. See [Configuring Portfolio Planning with PPM](https://www.servicenow.com/docs/txCtIR9er4RJl8KJix_~QQ "Understand the process required to set up Portfolio Planning to work with ServiceNow Project Portfolio Management.").
* Define who can access and work in the Next Experience for Demand Management. Includes identifying workspace administrators, demand managers, approvers, and reviewers who participate in the demand process. See [Assign a role to a user](https://www.servicenow.com/docs/access?context=t_AssignARoleToAUser&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
* Identify individuals or groups who review or need visibility into demand items. Stakeholders provide domain insight during evaluation. See [Populate the stakeholder registry for demands](https://www.servicenow.com/docs/Q1R0J7ZsR4Jy7pXrd_baxw "Add users to the stakeholder registry so Next Experience for Demand Management can automatically populate the stakeholder list when someone creates a demand.").
* Specify the fields and attributes needed to capture demand data including form layouts, required fields, and custom data elements. See [Information model](https://www.servicenow.com/docs/access?context=now-platform-forms-fields-lists&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
* Define the metrics used to evaluate and compare demand items. Common criteria include business value, complexity, cost estimates, and alignment to strategy.
* Define demand playbooks that align with your organization's processes. See [Playbooks in Next Experience for Demand Management](https://www.servicenow.com/docs/FmPrYZyJxawvcy0by4Zwkw "Playbooks in Next Experience for Demand Management provide a guided, structured approach to managing a demand from initiation to completion. Playbooks focus specifically on helping demand teams follow the standard demand life cycle, verifying every demand progresses consistently and no critical steps are missed.").
* Determine what resource‑related information must be associated with demand items, such as estimated effort or team availability.
* Define and configure the financials for a demand. See [Configure financials for demands](https://www.servicenow.com/docs/dL2RusEufsJPQmPASLOGHA "Financial planning settings for demands include the financials view, planning attributes, and scheduled jobs.").
* Set the life-cycle stages for a demand item, from creation to review, approval, or conversion through Playbooks.
* Identify related workspaces or applications that are required with Next Experience for Demand Management such as Project Workspace or Resource Management Workspace to support consistent data across applications.
{#configuring-demand-workspace-ppw__cf-config-parent-tasks-ul}