Action form

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The action form enables you to create an action for a demand.

    Table 1. Action form
    Field Description
    Number System-generated number with a configurable prefix.
    State Current state of the action. Actions are created in the Open state.
    The available values are:
    • Pending
    • Open
    • Work in Progress
    • Closed Complete
    • Closed Incomplete
    • Closed Skipped
    Priority Urgency for implementing or approving the action based on impact. Actions are created with Low priority.
    The available values are:
    • Critical
    • High
    • Moderate
    • Low
    • Planning
    Estimated Cost Estimated cost generated by the action.
    Impact Impact of the action on the demand. Actions are created with Low impact.
    The available values are:
    • High
    • Medium
    • Low
    Approval Status of approval from the stakeholders.
    The available values are:
    • Not Yet Requested
    • Requested
    • Approved
    • Rejected
    Assigned to Resource assigned to implement the action.
    Due date Requested date for action approval or implementation.
    Parent Demand associated with the action. This field is auto-populated.
    Short description Brief summary of the action.
    Description Brief description of the action and its impacts on the demand.
    Work notes Information about the action.