---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Create demand tasks

# Create demand tasks {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create tasks for a demand to delegate cost, effort, risk, and benefit assessment activities. Assign a resource or group to the demand task to track the time and effort spent performing the specified activities.

## Before you begin

Role required: it_demand_manager

## About this task

Create demand tasks to plan work for demands rather than for a target work entity such as a project, change, defect, or enhancement. Resources assigned to a demand task can submit time spent on the task using a time card. For
more information, see [Demand tasks](https://www.servicenow.com/docs/tiDe7rgga3ms3J3YW5JecA "Demand tasks are units of work within a demand. Use them to plan and organize initial activities before converting the demand into a work entity such as a product, feature, or enhancement.").

To create, edit, or delete demand tasks, you can also use the Add demand tasks
Playbook activity. For more information, see [Use Playbook in Next Experience for Demand Management](https://www.servicenow.com/docs/0mVWDcYd81UIl2Rh3aocng "Use the default playbook or configure a custom one to capture required information for a demand and support governance processes.").  
Note:  
If you're creating a demand task with the PPM Standard Multicurrency (com.snc.ppm_multicurrency) plugin activated and Demand Currency view enabled, additional fields are available. For more information about the fields that are available only in the Demand Currency view, see [Multicurrency in Next Experience for Demand Management reference](https://www.servicenow.com/docs/LxLGT~iyyZsXWKPOEqoZiA "The multicurrency features in Next Experience for Demand Management enable you to manage and track demand financials in multiple currencies. This section provides field references and explains how cost and benefit plan updates recalculate values in demand currency.").

## Procedure

1. Navigate to WorkspacesPortfolio Planning Workspace.
2. Select the Demands icon ![]().
3. Open a demand from the List page.
4. Select Details from the navigation menu.
5. Select the Demand Tasks tab.  
   Note:  
   If the Demand Tasks tab isn't visible, select More and then select Demand Tasks.
6. Select New.
7. On the Demand Task form, fill in the fields.  
   For a description of the field values, see [Demand task form](https://www.servicenow.com/docs/EMn2eNkFblLIJrgsOIrT~w "The Demand Task form enables you to create or modify a demand task.").
8. Select Save.
{#create-and-manage-demand-tasks-ppw__steps_x3h_cb2_m3c}

## Result

The demand task is created and is accessible on the Demand Tasks tab. Team members can access demand tasks assigned to them from Collaborative Work Management. For more information, see [Managing SPM work in Collaborative Work Management](https://www.servicenow.com/docs/PoELOCjU1nKBbT07oJ0ung "Team members can view and update project tasks and demand tasks directly in Collaborative Work Management (CWM) using team member roles, without requiring access to Project Workspace or Next Experience for Demand Management.").

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