---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Prioritize portfolio plan work

# Prioritizing portfolio plan work in Portfolio Planning {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Prioritization feature of the Portfolio Planning Workspace to
add, update, and rank planning items so that you can prioritize the right work for the right
time.

## Views for prioritizing planning items {#prioritizing-work-in-portfolio-planning-workspace__section_fd1_4y3_dwb}

Prioritization tab in Portfolio Planning represents your backlog, displaying the items of your work pipeline. The Hierarchy tab also represents your backlog, each providing a different view of the same items. For an overview of
these views, see [Work prioritization in Portfolio Planning](https://www.servicenow.com/docs/0o8iEEs0yw~o04h2ZB6j7A "Prioritize work that is relevant for your portfolio using a centralized Workspace in Portfolio Planning. Review and determine the right work to invest in.") for an overview of these views.  
Note:  
The Prioritization feature is available only for portfolio plans.

## Prioritization features {#prioritizing-work-in-portfolio-planning-workspace__section_vmw_ky3_dwb}

In each of these views on the Prioritization page, you can perform the following actions:

Add new planning items

:   Add new items to your backlog directly from the Prioritization page. The type of planning
    items that you can create here depends on your portfolio plan configuration. See [Add planning items to Prioritization](https://www.servicenow.com/docs/QkytgR_g_tN0iSGh61n77Q "Add new planning items to your portfolio plan's work backlog in Portfolio Planning Workspace and ensure that the work pipeline is current.").

Update planning item details

:   You can edit details of the planning items, add attachments, and collaborate on them with
    the stakeholders directly from the Prioritization page views to enable smoother real-time
    backlog grooming.

    See [Update planning item details from Prioritization view](https://www.servicenow.com/docs/OOTZK0WP8UpMF1nFldzh8A "Update the details of your planning items or delete them so that the Prioritization page in Portfolio Planning Workspace reflects the latest work pipeline.").

Open the planning item in the Execution app

:   If you're using ServiceNow PPM, Agile Development 2.0, or SAFe applications to execute the planned work, you can open the planning items in their own application. For example, if your planning item is a project, you can navigate to the project form,
    project planning console, or project status report directly from the Prioritization page.

Personalize the Prioritization tab view

:   Change the way that the Prioritization tab is displayed so that you can view the information in the format that you need. See [Personalizing views for prioritization](https://www.servicenow.com/docs/dPciSwrB6Mga_~pQXBwYBA "Personalize how the Prioritization and Hierarchy tabs on the Planning page are displayed in Portfolio Planning Workspace so that you can view the information that is most relevant to you and your stakeholders.").

    All settings, such as row and column personalization, grouping,
    and sorting, are saved as the portfolio plan preferences. So, these settings are applied to
    all the users or user groups that the portfolio plan is shared with.