PPM Virtual Agent conversation flows
Virtual Agent for PPM provides several predefined topic conversations to enable project managers to gather information on their business-related tasks.
The following predefined topic conversations are available to view if you have the it_project_manager role.
- Project and task status
- Project and task-related information like active projects, projects that are in the red state, projects due to end in the near future, and projects with overdue tasks and milestones. This information helps you track and plan projects per set milestones.
- Resources
- Resource-related information such as resource plans containing actual hours greater than allocated hours, or unallocated resource plans that are due to start in the coming week or have an extension requested. You can then manage resources and act on resource plans that are not progressing as planned.
- Financials
- Finance-related information such as projects where the estimate at completion amount is greater than the planned cost or projects where the estimate at completion amount is greater than the budget amount. This information helps you understand the financial performance of your projects.
- RIDAC
- RIDAC (Risks, Issues, Decisions, Actions, and Request Changes) related information like projects with absolute or high probability risks due in the coming week, or projects with critical or high probability issues and actions due in the current week. This information helps you analyze and identify patterns, trends, and probable resolution for planning future projects.
- Data quality
- Quality-related information like projects that do not have a business case, strategy, program, or portfolio assigned to them. This information helps you evaluate projects that are not aligned to any strategy, business case, program, or portfolio.