Create a task from an incident, problem, or change request

You can create a new project task from the Project Task related list on the Incident, Problem, and Change Request forms. The tasks you create from these forms makes the project task a child of the incident, problem, or change, rather than a project.

Before you begin

Role required: it_project_manager

Procedure

1. Navigate to the Incident, Problem, or Change Request form.
2. Configure the form to add Project Task > Parent if the related list is not already present.
3. In the Projects related list, select New.
4. Fill in the project form.

   The project task becomes a child task of the incident, problem, or change record.