---
sourceDocument: Brazil Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-business-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Configure standard note for a skipped status report section

# Configure standard note for a skipped status report section {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure a standard note that ServiceNow Otto appends to an AI status report section when it skips that section.

## Before you begin

Role required: admin

## About this task

ServiceNow Otto can skip a section of an AI status report and append a standard note that you configure when no data or criteria applies to that section.

## Procedure

1. Navigate to All and type in sys_properties.list in the filter box.
2. Open the NAStatusReportCustomConfig script include.
3. In the SKIPPED_SECTIONS_CONFIG object, locate the entry for the section that you want to configure, such as resource_rag_health.
4. Uncomment the entry if it is commented out, and enter the note text that you want to display.  
   The example entries ship commented out, so no note appends unless you opt in.
5. Select Update.

## Result

The next time ServiceNow Otto skips the configured section, the section editor displays your note as a bullet. This note also appends to the overall health rationale.